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Hey all, just to let you know that today i received a full refund from Direct Collectables. I don't know if anyone else has also heard from them or received the same but if not then i'd get on to them about it. Now sourced my item from elsewhere so soon ill finally receive the damn thing after...

Hi tenaciousb, sure i sent them to the ones on this thread. private address deleted The first one was from https://www.uksmallbusinessdirectory.co.uk/listing/177904/... I can confirm that this is a non address so DONT post to this address! This was stated by Royal Mail. The second is the...

When did you order/preorder it... A couple of us have tried recouping money through paypal but due to the 180 day policy they have they just reject any disputes in favour of the seller.

Could you link or name some of the groups, need more ammo for the inevitable next step if you get my drift.

So today i am sending a letter to 3 of the addresses found for the registrant and direct collectables... basically i'm giving it 10 days before pushing forward with trade standards, this is on the advice of the citizens advice bureau. I would recommend to anyone else who has had problems and...

Even more interesting is that the address for Mr Simon Hunt doesn't collate with the electoral register... This smells all shades of foul... Anyways, some good news... it turns out that this chap received his Delorean on the 25th May so perhaps not all is dead yet!

Okay it seems a chap on twitter had been invoiced in April for the remaining cost of his Delorean from Direct Collectables, just waiting to hear if he ever recieved his but it seems a few others on there are experiencing the same issue and it also looks like the account directcollect1 has been...

Interesting, well im just finishing a formal letter to them so ill send to the this address as well as the other rather ominous one... Its a last ditch effort that i am not expecting a response from but at least id have done everything possible on my end. I sent a load of facebook messages and...

I hadn't but i have now, or at least I've contacted Citizens Advice to get them involved. Its irritating that it has to go this far when a simple email from them would at least move things forward. Paypal amounted to nothing by the way, i guess its the gamble you take when preordering an item...

If they are registered with companies house then its not under direct collectables ltd or anything similar.. i noticed that sometimes they use direct collect and that has a ltd company which has filed for liquidation as of last month?!?!?! It was registered in Essex as well. The only other thing...

This is a complete long shot, but this a general shout out to anyone who's ever used Direct Collectables before. Have you ever had to return anything? Because part of the problem here is not having a solid address. Found on the local business website for Essex. direct collectables Dacre...

Hey joey, sad to hear your having similar problems, I've messaged them again including from a different email on case my main one is going to spam. Ive sent them a Facebook message and a twitter message and I've opened a dispute in PayPal but I won't hold out much hope for that. On twitter...

Ive currently paid half the amount £285, invoices have been dodgy from the beginning and ive pretty much had to email them to get an invoice at all. In a recent email i said i wouldn't pay anymore until a shipping date has been agreed and i think this is fair due to the lack of communication...

Yeah no number and i am starting to realise why. There is an address of sorts so may approach communication in a more formal way if i don't hear anything by next week. For a company that states they pride themselves on customer service, it doesn't kill to send a courtesy email. Ill keep emailing...

Still waiting for shipping news on my Delorean order, been messaging them for months but not getting a single reply which is slightly worrying. Has anyone else been having problems with this seller?

Ditto same here, my Marty model didnt get shipped till i prompted them about it and it was some time (two months) after my friend received his which is why im slightly anxious (they put it down to a error in the system). Ive sent 3 emails in the last couple of months and not received a single...

Hey everyone, has or did anyone else order theirs from DirectCollectables.co.uk ive been trying to get some news on when they are shipping them. Sent quite a few emails over the last few months and had one very minimal reply in late February didn't know if anyone else was in the same boat?