Search results

As I know we did ship the batch to Sideshow in Sep/Oct, so the orders from Sideshow please check and follow with them, maybe some batches stuck in US harbor. Thank you.

Hey mate, Thank you for your inquiry. 1. Yes, we are still considering its production possibility. The Bag End diorama has not been given up. 2. No, these two head sculpts of Bilbo are our final design.

Thank you for your notice. I think it is the lack of description from BBTS for accessories: the Red Book of Westmarch and an interchangeable head of old Bilbo Baggins. I have informed the sales colleague to remind them. Thank you for your update, Bucky.

Yes, DakRen has replied for me. Actually, I will double-check the name and address with the previous survey's data. If it is different, I will make sure the original person who filled up the survey before will get the gift. In this situation, I will send an inquiry mail to the previous email...

After seeing your recent comments as above, I need to appreciate your understanding for our consideration in this tough shipping situation. Thank you all.

Hi mate, as I know there was a first round which our financial dep sent the balance invoices one by one before. Sorry for that there were some customers reflected as same as you said they didn't receive the balance notices (someone missed it in the his spam mail or someone used the different...

Yes, we will send an inquiry mail to double check the receipt address to you at first later.

Tons of thanks for your induction, Waiden. Appreciated.

Hi mates, Thanks for visiting the new website (ASMUS TOYS) on recent days, please re-register your account (create a new account) one more time since our brand new website is made by a different website system. And the account data of the old website is separate from it (it's not transferred to...

For the order status, I will recommend to send an inquiry mail to our [email protected] at first. Then you call out to me If you haven't gotten any answer for a long time. I will remind service team to check if they missed or the mails dropped into spam. Thank you.

I pm you again, please send an inquiry mail to our service mailbox. Thanks you.

Hi The Riddler32, could you pm me your info to me? Kindly double check with my service colleagues. Thanks.

Even you looking at me, I have nothing to say unless I got the certain information... But I know he is in 2022 schedule.

The amount ordered from our official website is still set as limited 666. There are some orders cancelled and released few month ago if you are curious about the previous adjustment. Thank you for your inquiry.

Hi Waiden, we won't change the design for Gandalf's hat as I know. There are still some collectors like the design of magnet. Thanks for your opinion.

There is still no plan or info for next Aragorn yet at recent. Gandalf the White will be the next CS figure in schedule. But we are waiting for the all shipment of GTG fulfilled. Thank you for your interest.

Hey mates, I saw this thread. I am sure I will remind our team to see what we can arrange for.

I will suggest you all to ask us after 2022 Q1 for the new development plan. Thank you.

Yes, we will, but the further info has not been discussed in detail as I heard. The 8 inch Azog is the most recent development project as we know.

Hi mate, sorry to hear about that. Please wait for my colleague's reply if you submitted the after-sale case already. The checking process from our maintenance team is not so quick to reply. Thanks for your waiting and we will give you the answer once we got.