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Thanks for your sharing mate :)

I pm you in this morning here.

Right now we only arranged the rock base with pond in luxury edition. And thanks for purchasing our Sméagol. Thank you master.

Hi, for issue of the payment link delayed, since we are experiencing the process of balance notification for Legolas Exclusive edition recently, it has almost done by our financial dep. And we are proceeding the notice in the mean time indeed if you are orders for other in stock ones, but it...

Hi, since I am just in charge of social media, You can pm me your email to check what happen about your case in service mailbox. And I will contact service colleague or other department to find out what's the issue caused on yours. Thank you.

Hi Sassafras, You can pm me about the Anduril giveaway status, I can tell you.

No, he will appear after everyone get his Gandalf the Grey, there are still some batches need to be shipped.

Ace Ventura is getting shipping soon, we are proceeding it with factory recently.

The giveaway quantity was fixed in limit last year already.

We got the update, it would be finished in this month and shipped from factory. And we will collect/double check the receipt address with the members. It should be released in the beginning in Dec. Thanks for your patience.

Oh, I am really sorry I missed to follow up your message here. Let me pm you inbox.

Oh, kindly let me follow up the updated situation. Please keep pm me the hand photos. Thank you Stryker.

We will but not so soon. It will be proceeding while the recent whole figure orders get finished.

Kindly let me check and remind financial dep again, sorry the inconvenience caused.

Soon. He is next one for LOTR series, just wait for our release.

Yes, The parcels of Legolas HD dux are arrived at Taiwan batch by batch, we will notice you the balance notice as well by now. And it will be shipped according to the ordering date in line.

Yes, you can update shipping address after the pre-order period (paid the deposit). For all friends in forum, Please remember that do not update the shipping address AFTER paying the balance, since the shipping process is arranged by different dep. It always has time lag between service and...

I will forward this suggestion to our IT team for future update. Thanks mate.

There was a first batch shipped to Sideshow in the end of Sep for LOTR029 as I know. Please wait for the announcement from them. Thanks mate.

Could you pm me your email and order# for check? I have to clarify it was just your case issue of order system or out. LOTR029EX has art box inside a brown carton box, and the carton box had been designed as well. Please be noted. Thank you.