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No worries, I replied you by marketing mailbox as well.

I just replied you and your case is fulfilled. Sorry for letting you wait for while.

Hi Owen, I saw your message in FB inbox, kindly let me solve it later.

Hi, do you have received a mail as "Asmus Toys Order Notification NO.202107xxxxxxxx Paid"? Your order should be confirmed if you got this auto-reply mail. And you can pm me as well if you wanna check your account name. Thank you.

Hi WolfBoy, I just pm you in forum mailbox. Kindly check if anything I can help you.

I have collected all your discussions and will forward to our designers: ) As you know, we will refer to all your comments about Ash but the adjustment will consider the final production process as well. Thanks for all your interest and big support!

Thanks Drake, the situation is just like what you said. Our website backend system needs time to catch the record with paypal or credit card system. It will need few days to appear in your account. If you got your receipt from Paypal or other credit card system then your order status is ok. If...

You could try to send your inquiry mail later, our service mailbox seems collect many letters on these two days. Thanks mate.

Our website backend system needs time to catch the record with Paypal or credit card system. It will need few days for connecting. Please wait and thank you for your patience. If you got your receipt from Paypal or your credit card then your order is ok. :)

Yes, we have used seamless arms in our Devil May Cry 5- V 1/6 figure before, you could check his photos. https://store.asmustoys.com//product-V-(DMC-V)-DMC501.htm

Hi Guys!, Here is the post. Hope you like him!

We didn't attend virtual comic con this year. But we will show you some new figure release in SideShow con on these days. Just check for their latest event!

As I know in our design the chainmail is covering whole top of head and can't remove it. Thank you for your inquiry.

In some early batches, we had sent pipes to our distributers for attached on the product which lacks the pipe inside. Thank you for your understanding.

Looks like all figure companies face the same problem... Hope the pandemic could be passing through asap and thanks for all of you understanding.

This is just a start not an end. Let we wish this new line will be more popular in the future.

There are 5 articulations could be movable.

Both of yous are the merely precious customer 's comments as I collected.

You will see it in summer carnival :)

I will ask my service colleague about your case, thanks.