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Kenobi absolutely never had a mullet that’s just long hair.

I’d take any of the dwarves, but only if they made all of the dwarves. But really I just want them to make Radagast.

They stated that some figures close to release would not have the hat because it was already too far along in production. So it probably depends on where Dante is at this point.

Yeah, I've started to feel less trusting of cell phone picks. They make the figures look like they were produced in 2006. And you're 1000% right on the issue on HOW we approach these companies if we expect a productive dialog. To be clear - I think the Asmus Gandalf is an absolutely amazing -...

No, I agree. I'm not a fan of limited editions like that. I've worked SDCC for thirty years and got out of the hunting exclusives over ten years ago due to the aggressive greed on all sides of the equation. But I'm new to that world with 6th scale, and this seems like a very different approach...

Waiting for a production model or in-hand reviews on an item that can sell out during pre-orders isn’t a reasonable option.

Yeah… I’m confused by the amount of people who are satisfied with a product that doesn’t work. The hat literally does not fit properly. It perches on the figures head and sits at an absurd angle. This isn’t a small issue - but good on Asmus for fixing it. Then the people who freaked out because...

It’s a strange form of convention exclusive, the ability to preorder before everyone else?

Am I seeing things right on the Sideshow site... is this now just available without an exclusive code?

Same. They provided a great response adjusting their plan to customer needs. Definitely makes me more likely to order from them in the future.

If composing your thoughts in an orderly fashion and typing them takes a long time for you…

I've never had any problems that were noticeable to me with any figure I bought - except the hat with Gandalf. A few figures have had defect issues out the box, but I have always returned them for an exchange of the same product or - in one case - a refund. I'm colorblind, I have essential...

Asmus didn't have to offer it at all. They could instead just have chosen to have the fact that they shipped something unworkable that didn't match what they advertised affect the perceptions of their business. Instead they have made the very wise decision to fix something that they broke, and...

The alternative was a free hat with a 200$ Bilbo. I’ll take the situation as it has unfolded versus what it was going to be and keep the money I saved, regardless of the sarcasm.

I quoted them saying as such in my first response to you. “If we give it away and ask for shipping. People will be angry.”

JFC… seriously? Everything you just posted supports what I have been saying. They literally said they cannot send out the hats with a shipping charge, and that the “only” way to send out the hats would be to tie the delivery with another purchase. This isn’t rocket science here. Try again. Oh...

They "never" said they wouldn't ship to customers willing to pay shipping? Well that's either a lie or you simply can't read. Here's what Asmus actually said to this issue. "We don't want to sell the hat as an individual piece, because there will be more unhappy customers if we try to sell...

Considering Asmus clearly said they would not ship hats directly, and then changed their mind after complaints were lodged, it should be pretty obvious that you are deeply mistaken. A certain subsection of you need to hear this - and I’m sorry if this is hard for you - but… Asmus is never going...

California. Under $30. Given the cost of international shipping and all that, I think its very reasonable.

Asmus got back to me with the probable rates for shipping a new hat and they are totally reasonable. Happy to be getting a fix for this. Thanks Asmus.