There are many reasons why items could not clear customs beyond “we want import monies”.
One of the famous reason for your package to be stuck in customs clearance for even a month or more is due to the fact that it was shipped with others that are not legitimate, which is mostly the case but...
Same. We’ll just wait here for a little while… see what happens.
I’m not angry so much as disappointed and frustrated. I was on the fence considering the high price and flaws but I decided to buy anyway since I love the movie so much. Now more waiting with no timetable. Ugh.
Nobody trusts...
I heard back from Mondo support.
The figure is indeed being returned to China due to a “customs issue” and they’ll let me know when there is a “new shipping timeline” once the issue is resolved.
They offered a full refund or a $25 discount code for the inconvenience and wait. Le sigh
I’m...
I would think twice about ordering this from Mondo.
Several people, myself included, are receiving notice that their Macready figures cannot clear DHL customs and will be sent back to China. You may end up paying, waiting and then receiving nothing!
I also received the Cannot clear customs notification. I emailed mondo but I won’t be surprised if they shrug their shoulders and say it’s beyond their control or something to that effect. Just ridiculous