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Yeah its terrible service, 3 hot toys have been released since i paid my shipping invoice and they have shipped them all out in a quick turnaround. They can post all they want about how they know they need to do better but maybe just ship orders out when they are ready or stop posting about how...

Have you received your Rogue from PC yet? Took my shipping payment 2 weeks ago and still havent even fulfilled the order let alone shipped it! Pissing me off considering they are shipping Cad Bane orders the day of release! Safe to say wont be using them again if this is their service levels

Just got the its coming into the warehouse in the next few days will ship within 10 business days email

Which shady reseller? Guessing you mean TW?recently its starting to feel like all of them are getting really poor at customer service and replying to messages yet happily take your money upfront quick enough. Anyone else notice how this week they have all randomly posted about how they realise...

Looks like shes releasing tonight in HK, TW is showing as in stock already

Do you only get a sideshow notice if you need to pay off a balance? I paid in full but just checked and now i can change shipping options such as double box which wasnt there before so must be coming soon. I thought they were usually well behind release in HK though?

To be honest after the past 4 or 5 figures ive pre ordered with a few different sellers have been the same for me so im planning on only buying in stock figures now, unless its clear that without pre ordering i wont get something i really want. Everything seems to reduce in price quite quickly...

Ive just managed to sort mine and pay for shipping after reaching them directly through instagram messages if you havent sorted yours yet. Theyve just got their next batch in

Yeah same here, told me 3 weeks ago it would be a few days then hasnt replied to any emails. How is it that hard to just reply to people, easy to take all the $ upfront though.

Yeah im not sure, they said shipping invoices to go out last week and many on here have had them but im still waiting.

At least someone has their figure from pop collectibles 😉🤣

Just seems really odd that whoever i pre order soosoo figures with is always the last company to get them! Youd have thought they would have just sent all the shipping requests when they were getting them rather waiting to be chased

Have you heard anything on yours? I still havent had a shipping invoice from them and they havent replied to my email even though usually they are quick to

Anyone else order with pop collectibles still waiting on their shipping invoice? I saw someone already got one but i still havent

Same here, they told me last friday shipping invoices were due early this week but sounds like they are starting to go out

Pop collectibles still have it up for pre order. Might be the one of if not the last place to grab it

I messaged them Friday and they replied to say shipping invoices will go early this week and i did see a story post on IG from that their stock was incoming.

Ah man this sucks. They surely have to address this. Dreading getting mine now

Ah **** thats disappointing, are you asking for a replacement?

Ive used them since they were solely through instagram and never had an issue but this is the last figure i have on order with them which i placed in July '21. I have noticed how slow and poor their CS have gotten over the past few years though.