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sorry, but you're still not telling the truth. -You opened the case with paypal before even contacting us or giving us a chance to fix the problem and then escalated it even though it was clear that we were communicating and actively working on getting this resolved. -Also, You didn't win...

Please tell the truth. We were working on a solution with IA when you unexpectedly escalated the paypal case. In 12+ years of doing business, I have never seen paypal refund a customer without having the customer return the merchandise. You only "won the case" because we didn't respond in...

sorry to hear if you've had a bad experience with us. Please email us, explain the situation, and I'll do my best to make up for it. -shane Secret Compass

hi customers of Secret Compass, I have not been on the blogs much of late, too busy filling orders :) Some of you have ordered this Imaginarium 1:4 Hulkbuster from us and are eagerly awaiting shipment, especially since other customers have received their order. They are being manufacturered in...

Thanks to skullboy for his kind words and also Kingkarl for his patience with us! This skull looks terrible, I wouldn't accept it in my collection nor would I expect any collector to accept this. Not sure what happened here but as a Terminator fan/collector myself, I am 100% committed to...

Hello Secret Compass customers and friends, A rumor was recently brought to our attention that Secret Compass "takes out stuff for display or for others to see." I would like to address this here on the forums, so it's in plain print. This rumor is 100% FALSE. Secret Compass does NOT...

hi guys, All Rambo figures and all Rocky figures that have been paid for have shipped. We got a shipment from HCG of 90+ packages late last week and we were working long hours to get everyones' orders out. Thanks again for supporting Secret Compass and thanks for your patience! We will work...

Hello Felmar/ Sideshow Freaks! a quick compliment to Felmar, as he's a solid Seller as well as a solid buyer! I got a great price on the the HCG Combat edition of the 1:1 T-800, a very rare skull, to complete my Endoskull collection. Felmar reciprocates the customer service as a Seller :)

Hi "Bruce", If you're the customer from Italy that just left us negative feedback, please respond. shane Secret Compass Team

hey guys, I'm posting a question as a collector today. I collect these Endoskulls myself and am after a couple that are missing from my collection. Does anyone know where I can get an HCG (Hollywood Collector's Gallery) COMBAT Endoskull? I bought the factory one in 2004 but couldn't afford at...

Hello everyone, to include Secret Compass customers past and present: One of our customers sent me a link to this and I'd like to make a few comments. First off, thanks for everyone's praise! We are collectors ourselves and I would like to reiterate our committment to the community, both...