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I wish they would have had me smash mine, but instead I had to ship it back and when it gets there next week, they’ll ship my return. I just want to have the thing already... :0(

Yeah they had me ship back mine today and they are shipping me a replacement. If the replacement comes broken I may just give up and ask for my money back. But my fingers are crossed that. this replacement will work out, because this is technically my first PF. Their customer service is always...

What did SS do for you? I have the exact same problem with mine and they told me I wasn’t putting him in it right and it had been tested before being boxed. Now the peg portion of the back foot is broken off in the base from trying over and over... so disappointed... but it’s totally on par for...