I dont think your VA analogy is entirely accurate because the patient base at the VA is different than the patient base in universal care. In a VA system youre dealing with what i would imagine to be a high risk pool of patients- many are already in need of care and many have severe (ie expensive) conditions that require lifetime treatment.
In universal care you'd be treating the entire population, including the young and healthy, as well as many who do not have severe medical conditions. I would think that fact would have some impact on the system.
But i dont believe the OP was specific in his/her criticism that would translate over to universal care- is it the quality of care? Is it the waiting? Is it the cost? Is it how one is treated (customer service)? All? Some combination thereof?
I offer no opinion on the govt's ability to provide quality care in a universal system. I only take issue with the analogy.
I recognize perhaps I wasn't fully clear. Thanks. I'll do it bullet point style.
- Cost/Access: The VA has a lot of issues with wait lists. Veterans dying waiting for care, turned away from care, etc. This is for routine care. I was put on a wait list to get cancer treatments and when I said that wasn't acceptable they told me (and I have more audio recordings) "
heh, well tough luck." I can source out numerous incidents where veterans were put on wait lists, denied, turned away from the health care system they are
legitimately entitled to and earned. So they made the the VA Choice system- great right?
Well, no. There is a wait list to get on to the wait list to access VA Choice (a program made if there is over 30 day wait for ANY service you are referred out to civilian care at no cost). I needed to get an MRI to check on my tumors and they had a
58 day wait. So they said they'd refer me to VA Choice. It takes 4-6 business days to get the consult in, another 4-6 business days to "process the consult" then they have to place the consult to civilian providers who
choose to accept it. This isn't unreasonable because it takes them up to 18 months to get paid by the VA for these services. Then you have to wait for the provider that accepted the consult (if there is one) to get you which can be up to two weeks. But then my consult for VA Choice got canceled because I was within 30 days of a VA appointment at that point. Come my appointment time they leave me a voice mail that said there was issues with the machine and I'd need to be scheduled to go through the VA Choice and the
exact same process listed above. Come to find out I check my medical record and Radiology marked me as
"Patient No Show". There was never an issue with the machine, they call the veteran and tell them the appointment cannot happen for one reason or another and then illegally input knowingly false information that I just didn't show up.
This is the US Government ran health care system- so if the US Government ran ALL health care for ALL Americans then how can you say this wouldn't happen in a larger sense?
Here is a recent discussion I had- this is my personal experience (I didn't detail the VA Choice with this guy, because it was pointless as he kept going to "well black people don't get any medical care" which shows he is a moron).
In early September 2016 I was rear ended by a little girl texting and driving (third person she did that to in three months). Sucks, but at the time I thought "Hey, better me than someone else." For ease I'm going to do the next in bullet points:
- Next day I go to VA Hines in Chicago to visit the ER. Mind you I had been trying to get a primary care appointment for over FOUR MONTHS prior to this and no one would even return my call.
- I was given one xray. One. Single. I had hit my face on the steering wheel, my nose was clearly broken, I had swelling on my clavicle and my neck/back/shoulder was in immense pain. I was told "follow up with your primary care."
- 5 weeks later and 12 calls later to try to get in I finally get seen. Great, right? Except now my soft tissue injuries were worse. I was passing blood (sign of internal injuries amongst other things), random nosebleeds, coughing up blood, a few other awesome things... five weeks folks.
- Referred to radiology for cat-scans and MRIs. Cool, it's over a month since the wreck and just now getting these things. By this point it was hard to turn my neck, use my arm, stand up straight and my abdomen was in pain. But hey, whatever. Soldier on.
- Oh but it is 5-6 weeks to get in for a cat-scan and MRI. Come appointment time for each study they call me and tell me "machine issues, have to reschedule. call back in a few days." Sigh...
- After over a week of trying to call they finally answer the phone. Mind you I left SIX messages for a return call and never got one. Someone picks up the phone and puts me on hold... for 16 minutes. They come back to tell me my consult has expired and I need to see my primary care again to get "fresh consults." Two weeks of phone calls and I finally get the consults back in the system- and also check my record. Radiology knowingly (and illegally) input false information into my medical record: "Patient No-Show." So they call me to cancel and then said I didn't show up- wait list folks. Luckily I record all my calls with the VA.
- Once I call them out a woman said to me "yeah yeah, whatever man, do you want the appointment or do you want me to hang up on you." This is routinely the behavior of VA employees (and at Hines I've had four different departments say the same thing to me). In fact the Optometry Department told me that and another veteran on the phone "If you call me I'm just going to hang up on you."
- So I finally get in with my scans. They show the injuries I listed above. Mind you this is January 2017- five months after I was in the wreck. It took FIVE MONTHS to get care.
Results of the scan, in addition to the injuries I had? Hey, good news Troy, you have two tumors on your spine (one that was concerning) and one in your shoulder.
- So after doing the preop with my primary (lab work, ultrasound, etc) I call to schedule my surgeries (they want to do my arm, shoulder repair, shoulder tumor and back all on the same day- thats the watered down its actually about 6 cases). I leave 5 messages over 8 business days. I call the Patient Advocate and leave 3 messages over 4 days. I use the messaging system on the site- read receipt goes through but no reply. I show up for appointments I was told about on the phone but was never put in the system, therefore taking time off work and driving over two hours to get stuff done. I go there and get told they're not available to talk to me. Finally I call my Congressman's office and he personally calls and magically I get a call back.
- "Yeah this is Mr. Trax, I was told to call you."
- Yes sir, I need to schedule my surgery.
"Are you Derek? Look Derek we can get to your knee about August."
- No sir my name is M***m (last 4 of social provided)
"Oh had wrong record up, sorry Trevor."
- My name is Troy
"Yeah yeah. You need preop clearance" CLICK (he hung up on me). Mind you he didn't even review my record as that was all the last stuff I did and I was looking right at it. Intentional negligence.
So I call my Congressman back, this time Trax calls me again:
*laugh* "Well, maybe learn how the VA works."
- I worked there for six years, I am well aware that employees are able to perform horribly and not get reprimanded. Look I've been trying since the beginning of September to get care and now you tell me I have a potentially serious deal so I need to get in.
"Do you know how many people we treat? Plus I was on vacation and going on vacation next month."
- Thats nice, but I'd like to get this handled.
"Don't be so dramatic. Call back when you do all your preop."
- I've had it all done, everything is within normal ranges. I can explain the science of it to you if you like, or you can open the correct record and review it thoroughly.
"I don't have time to review everyone's record before making recommendations."
This is how the government runs healthcare.