Still waiting to hear back. Opened a second support ticket. Also replied to the email telling me to pay shipping on 9th doctor -- that I'll do it as soon as the previous problem is resolved.
I wish they'd look at my account, look at how much money I've spent with them, and maybe think "hey! here's a longstanding customer, we should try not to annoy him!"
I wish they'd look at my account, look at how much money I've spent with them, and maybe think "hey! here's a longstanding customer, we should try not to annoy him!"