Been trying not to get back into this, but there seems to always be a new outrage to respond to. I've never seen a company owner that makes products for public consumption be so antagonistic toward customers. I won't get back into the history or the details here, but the bottom line is that this man has allowed himself to become so emotionally emerged in his products that there is no line where he stops, and his figures begin. So if you say you don't love a particular detail or production idea on one of his pretty pieces of plastic, you might as well call his (ex)wife ugly or his kids stupid. That's how he reads it.
I'll also add that it is precisely his emotional connection to Trek that makes him both often insufferable, and also an unstoppable force to get these figures we love to market. A logical business owner would likely not invest in what has historically been a much more niche franchise than most of the other pop-cultural properties that immediately come to mind.
So, at this point (as I've said before but can't seem to adhere to my own advice), we just need to let NT be NT, and collect the merchandise we most need in or collections (brings the most smiles), and skip the rest. We all know by now what we have in NT and how he's likely to behave. It would be a mistake for us to get as emotionally involved in this commerce structure as he is, and be unable to separate what we feel is unfair treatment and antagonistic statements he makes about customers out of his own idiosyncratic nature, from the ability to get these (mostly) amazing figures into our display cases.
I know I've said it before, but hopefully this can ACTUALLY be my last word on the subject (you know, until I get triggered again).
