Jazzinc 1/6 Batman 1989 Batmobile

[bman89]

As someone who hasn’t given up on Jazz and would consider ordering again, I think the question that needs to be answered is,

What exactly are the quality standards of a Jazz Inc product?

Because it seems undefined to me. Respectfully, it sounds great to say that QC is within 2% but what does that matter if factory standards are low?

Is orange peel, sanding scratches, body indentations, cracked seams, loose wheels, etc etc all considered acceptable quality for Jazz vehicles? Because these issues keep cropping up, even with favorable reviews. What quality can customers reasonably expect for the money they’re being asked to spend? Because being told after the fact that many of these issues are within QC standards is really off-putting and makes me wary about ordering future products.

Just my two cents from someone who is on the fence but would like to see Jazz succeed.

 

[hokietwo]

As someone who hasn’t given up on Jazz and would consider ordering again, I think the question that needs to be answered is,

What exactly are the quality standards of a Jazz Inc product?

Because it seems undefined to me. Respectfully, it sounds great to say that QC is within 2% but what does that matter if factory standards are low?

Is orange peel, sanding scratches, body indentations, cracked seams, loose wheels, etc etc all considered acceptable quality for Jazz vehicles? Because these issues keep cropping up, even with favorable reviews. What quality can customers reasonably expect for the money they’re being asked to spend? Because being told after the fact that many of these issues are within QC standards is really off-putting and makes me weary about ordering future products.

Just my two cents from someone who is on the fence but would like to see Jazz succeed.

Depending on the industry you can fall into different types. ISO9xxx is the global standards for quality control, I come from GxP background in Biotech so it’s a bit more stringent with FDA legislation and global health and safety laws but both have guidelines and set standards.

Not sure if Jazzinc falls into either but for most companies it’s an internal number they would set if not falling under these types of specifications.

Which means it’s up to him internally to set for his manufacturing processes you mentioned. To also clarify, you are describing minor defects and not faulty product which the difference is one leads to functional/ hazard or harm (major/critical). I’ll leave that alone for it to be answered by the source.

I have every Batmobile, Star Wars vehicle and diorama he has built and not had one (1) issue in over a decade. If his track record was bad, he would never have gotten this far with producing product. Also DC would not continue to license him for crap product.

It’s overblown, and the most noise is from people that don’t own the product and never will. He is making 2,000 cars so that’s over $3M in spend.

We will let this play out, cause at that volume if it is bad then it’s pretty much over not producing at that volume. I’ll stand with the product and think it will be fine and the chirping should calm down when more people get it in hand to stop the noise from a select few with it in hand today. Less than 10% have it right now, let’s see what it looks like when there’s 50% and above, probably quiet and the peanut gallery will move on the Catwoman to try and drag down.

22’ love cause I just put it out on the shelf….perfection.

 

[lordnastrond]

It would be nice to keep socials and fantasy land off the board. This hobby is just turning into a shills vs thrills space. If someone doesn't find faults and likes something too much (shill) vs. trying for the shock lane to down thing negatively in a vengeful way (Thrills).

The tribals are also easy to spot, don't think for a second there is not coordination on much that goes on.

Okay, all the drama aside - Shills vs Thrills would be an awesome band name.

 

[JazzInc]

We deliver well over 4000 Warner Bros products to customers every year and we have done since 2017. That is tens of thousands of products over all those years. Still not much more than an average figure run for hot toys, but enough to be significant.

Most of our customers are a repeat customers. Do you think we could do that if our issues are as bad as they say? Do you think that would be a viable business model? Just ask yourself how many QC issues you have seen in the past year and if it is close to 2000. Also, why would we get product of the year from Warner Brothers or renewal contracts? And, if we have issues, which is around 2% of the time, most issues are shipping issues because we ship very large and very heavy pieces. Any damage or issues are usually down to things being damaged in shipping, not QC issues. Actually, with the dust and the reported issues with the guns for Mr. mom, I suspect that happened during shipping. And if he had contacted me, we could just have sorted out a replacement, probably at the cost of the Fedex insurance. The only thing I think I can say without bragging is that our customer support reputation is incredibly high, so I think it’s not about issues, but about how you deal with them.

The thing I really wanted to know is why we can’t just have several companies in the 1/6 scale space without it being tribalized. Why can you only support one at the expense of another? Let’s be glad there is competition. You see it in the newly announced bat missile and the correct sizing of that, that competition is good for everyone. Why does inart, blitzway, or Jazzinc for that matter have to be attacked just to feel good about your hot toys collection?

Now let’s get back to our regularly scheduled programming.