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Well, thanks to your suggestion Iam_Dabatman, I was able to kind of fix the cape wire. I’m certain it is broken now, but I was able to push the top end back into the port on the shoulder so it works like it should. However I can still feel short piece or wire from the original attachment to the shoulder that keeps trying to poke it’s way out and make a hole in the cape which kinda sucks.Hlj answered me and basically said they could not undo the partial refund but that I’m “welcome to place another order”. . If I’d known that’s how it was gonna be I’d have just sent the figure back for a full refund and ordered a new one. They then sent me a questionnaire asking me if I was satisfied with their customer service... lol. I wasn’t rude but I was very clear how ridiculous it is that they wouldn’t exchange the figure because it was out of stock on backorder for ONE day. If I’d just waited a day to submit my original customer service email (which I could have as it was still within my 10 day window) then none of this would’ve happened.
Well, thanks to your suggestion Iam_Dabatman, I was able to kind of fix the cape wire. I’m certain it is broken now, but I was able to push the top end back into the port on the shoulder so it works like it should. However I can still feel short piece or wire from the original attachment to the shoulder that keeps trying to poke it’s way out and make a hole in the cape which kinda sucks.
Hlj answered me and basically said they could not undo the partial refund but that I’m “welcome to place another order”. . If I’d known that’s how it was gonna be I’d have just sent the figure back for a full refund and ordered a new one. They then sent me a questionnaire asking me if I was satisfied with their customer service... lol. I wasn’t rude but I was very clear how ridiculous it is that they wouldn’t exchange the figure because it was out of stock on backorder for ONE day. If I’d just waited a day to submit my original customer service email (which I could have as it was still within my 10 day window) then none of this would’ve happened.
