Glitch
Freakalicious
I was wondering if anyone here has returned a factory defective product to Sideshow that they did not purchase directly from Sideshow but rather an eBay auction or another source?
I just got into the Premium Format line after seeing them in person at Toy Fair. Because this piece has been completely "pre-sold out" for over a year, I had to go to eBay to get my Vader.
Anyway, today I received the piece, the box was factory sealed, but there is a flaw on the helmet (a dent and a paint sag) that is CLEARLY a factory error. I love the piece, and love the series, but I REALLY want to get this nasty little flaw corrected.
I hear great nothing but great things about Sideshow customer service, so I'm REALLY hoping for the best on this one.
I just got into the Premium Format line after seeing them in person at Toy Fair. Because this piece has been completely "pre-sold out" for over a year, I had to go to eBay to get my Vader.
Anyway, today I received the piece, the box was factory sealed, but there is a flaw on the helmet (a dent and a paint sag) that is CLEARLY a factory error. I love the piece, and love the series, but I REALLY want to get this nasty little flaw corrected.
I hear great nothing but great things about Sideshow customer service, so I'm REALLY hoping for the best on this one.