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Figured I would give an update. I called them on the monday after my last post a week or two ago and gave them all my credit card info again. Still no full refund today. I called them again today, they lost all my information or something, nothing was in the process for me getting a refund. So I...

If they weren't so hard to actually get a hold of it would not be such an issue. Good to know this is normal though.

Heres the email: Thank you for your patience during the returns process. We wanted to take a moment to confirm that your return was recently received and checked into our warehouse. As such, a refund in the amount of $266.82 has been issued directly to your credit card on file. We ask that...

Finally got an email that says they are only going to refund about 60% of my purchase (which apparently is going to take a week to show up in my bank account), and If I want the rest of my money, I need to ONCE AGAIN try and get in contact with someone in their customer service department and...

Well thought Id give an update. They wouldn't send me a 2nd replacement, so I went ahead and got a refund. They received my return 2 weeks ago, and still no refund, I have kept in contact and they keep saying just wait a bit longer. Now I got an email saying my RMA expired and they didnt receive...

They said they didn't have a replacement for me, and this POS is the best one they had available. Done with sideshow. First and last purchase.

Yeah I am in the US. I might as well do that, I guess. Thanks for the advice!

Yeah, makes me want to sell the Alien Warrior LSB too.

I should have just got a refund. The new replacement is even worse. There's even white unpainted or messed up areas on this one. What the hell sideshow? I couldn't photograph it either but the bottom isn't glossed right either. This one is significantly worse than the other, although with...

My replacement just shipped. Should get here Tuesday. Hopefully I am still in town to accept the package.

Dude, no, what?! Is that your replacement piece?! This gives me no hope for my replacement bust. Im still waiting back on them to ship me the replacement, its been about 8 days since I got the email saying they received my return.

Well I got an email offering me $40 dollar credit for having a chipped dome right on the face, broken tendon, and a huge black scratch covering an entire tooth. Obviously this is not acceptable, this is my first Sideshow order and if it keeps going like this it is going to be my last.

I found a broken tendon in the Styrofoam as well.

Found another gem on piece #458 (non-ex).

Mine showed up with a chip missing on the front of the dome. :( Other than that it looks great. I guess Ill try for a replacement.

I just thoroughly inspected the paint job after reading some of these posts and I can safely say that there are no flaws in the sculpt or paint, besides maybe a bit blotchy in areas. Besides the teeth paint (which still look better than palisades) and tendons, it really is a great piece.

I don't know. The size doesn't bother me really, when I visualize it being a full statue and not a bust, it looks about 1/2 scale to me. But I'm not measuring here or anything. I also don't own any life size busts, so take that into consideration.

Let me know a good paint to use, I will probably doing the same, looks pretty simple.

If the teeth looked like that bottom pic, I would be so much happier with the statue. That looks amazing!

Just got my statue, and honestly looks way better in person. Got #319, no defects at all or scratches. The teeth look a little meh, but looks better in person than in some of these photos, also the tendons stand out, not even really fully connected it seems, but not as much as some of the...