Captain Britain
Super Freak
- Joined
- Jan 26, 2008
- Messages
- 3,596
- Reaction score
- 6
Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker
Thanks Pix!
Thanks Pix!
A guy on Facebook posted that his figure has been paid in full for the longest time and he hasn't received it yet. He said he's sent countless emails and messages and every one ofthem have gone ignored. He's now threatening to go to Trading Standards. What the heck is going on over there? BCS really needs to get a hold on these types of problems.
I don't think they're doing it on purpose, I get the sense that it's one or two people running the entire show over there, and they can't afford to hire more crew to shoulder the load. I've only ever e-mailed them once, and within two days I had a reply with a tracking number, so it's just luck of the draw I guess.
I sent two e-mails regarding the Amy Pond head and a broken wrist peg on Amy 8 days ago, and have not received a response. This is actually the first time that's happened, though part of me wondered if it was because it was Amy related and they have still pushed off sending out her heads in favor of dealing with 4/10 issues. It's not too urgent for me, but I can understand people getting antsy—especially if they'd paid for something and had no idea when it was coming. Though, I will say there are a lot of people who THINK they are paid up but actually didn't pay the shipping, too, I've seen. So it, it's hard to tell. But, I am really starting to worry about how this sort of thing is going to effect customers.
They have been really strangely silent lately. It's almost like they don't want to even post on Facebook for fear of having a flood of more questions. I guess we'll just have to hope they are quietly beavering away at getting through their e-mails and people will be replied to soon.
Underworld knows this. Doesn't matter. He will still put their ***** to the wall for it.
Settle down pilgrim. I was just commenting on your tenacity. Not sure why you would take offense to what I wrote. In a way, it was a compliment really.
Finally got around to opening Tom yesterday and he is absolutely one of my favorite figures, not just of the Doctors but definitely of all figures. All put together he looks fantastic and I can't wait for the rest of the classic Doctors.
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