1/6 Hot Toys - MMS729/729B - John Wick Chapter 4: John Wick

[Agentbutterman]

 

[Spiln3r]

I received my John Wick this weekend, I opened it just now, it's excellent!
However I have a kind of defect on the suit jacket, there is a white trace a bit shiny depending on how you expose it to the light (Not easy to take a good photo)
I have the impression that it's the back of the jacket's collar, a bit plasticized, which has rubbed off

On the other side, I also have a small defect in the collar.

But the most important thing is this white stain, do you know what I can use to reduce it or even make it disappear?

Has anyone had this before? What do you think an after-sales service should do?

Thank you

 

[gorocketcat]

I'm not sure what you can do to remove it. I had the exact same issue with mine, so I know what you're talking about. The lapels had an odd white reside/powder, that continued to flake down across the rest of the suit while posing. I contacted Sideshow and will be shipped a replacement.

 

[Buttmunch]

With a figure like this, things like that could be played off as bullet hits.

 

[Spiln3r]

I'm not sure what you can do to remove it. I had the exact same issue with mine, so I know what you're talking about. The lapels had an odd white reside/powder, that continued to flake down across the rest of the suit while posing. I contacted Sideshow and will be shipped a replacement.

Thanks for your feedback, so I'm not the only one with this defect...
I'm really surprised by HT, I usually don't have any problems with them (unlike InArt, for example).
Anyway, I'll check with Kit to see what can be done, thank you