Jesus, that's awful. I feel for you, man.Do not order with maxnut studio they just emailed me and said my order has been cancelled and I must go through PayPal to get refund, it was longer than 3 months so PayPal would not refund me, I emailed maxnut and they blocked me, so I have lost 1150
Over the last few years it seems like a lot of retailers that appeared to be legit have turned heel, failing to fulfill orders and offering store credit (or nothing) in return.
My new rule is going to be to never pay for any pre-order up front. The only retailers I will do business ones are the ones who allow pre orders to be placed without payment, or who take only small NRDs.