Looks like this was the cause for the shipping delay in handing the item off to DHL to ship despite making the shipping labels already?
"We're reaching out to everyone who purchased an X-Men: The Animated Series - Rogue 1/6 Scale Figure Limited Edition and Regular Edition in regard to a potential defect that may or may not have affected your order. The potential defect may affect one or more of the eye placements on the Rogue portraits.
Our team is working with the manufacturer to gauge the extent of the issue and rest assured we are seeking a resolution.
If you've ordered this figure and noticed this defect on any of the portraits, please reach out using our form, confirm your shipping address, and we'll be happy to set up a free replacement order.
Thank you for your patience, dedication to this line, and helping our team strive to bring the highest quality collectible to your shelves.
Thanks again,
Your friends at Mondo"