BagginsOfBagEnd
Super Freak
^ Sorry to hear that, have you tried emailing them directly (I'm not a fan of those 'contact us' sections so don't use them if I can help it), I've not had to contact collectiblesdirect for a while but they've always replied pretty promptly to me when I've emailed them. I have [email protected] (which I found on the site as I needed to tell them I'd moved house) as my contact address for them if that helps.
Hope you can get it sorted.
Hope you can get it sorted.