Hey no, no shots fired, not coming at ya brother, it's that I do want to love this piece, and deep inside I still do. I will argue the cat scratch to the death with customer support and if it wont be replaced I'll sell it on ebay and buy another. The fact that someone meticulously hand painted my cat scratch incorrect MAKES THIS SO MUCH WORSE... who is the *****? I hate to name call, but c'mon if you can't get this detail that is clearly outlined in the prototype photos for you, as well as the mythosaur skull which are both iconic to the ESB figure... what the hell are you doing working as a painter at a Star Wars toy company? I mean literally this is unacceptable, makes me fear that this same artist has ruined many other figures as well. For it's flaws it's still beautiful, but that cat scratch must be corrected. I'll make my own jetpack adjustment tool and I'll paint my own mythosaur skull if I have to, but I'm not going to settle for the helmet. Honestly, I shouldn't have to.
Did anyone get an official statement back on why the JP tool was not included???