Carbo-
We will overlook the flex pay cancellation fees for you on the Boba item if you are cancelling because of the mixed media materials used. Please send in a request to Customer Service and let them know you would like to cancel the flex pay and not pay the fees as per the Sideshow CS rep note on the freaks board. You must do this prior to the item leaving our warehouse. Also refer our CS department to this url in the e-mail request.
If anyone is disappointed in anyway in this item, we ask that they take advantage of the returns policy before the 30 day limit is up. We will be more than happy to facilitate a refund for you rather then to keep a piece that you are not fully happy with.
Contact
[email protected] or call 800-474-3746 to initiate your return.
Best,
Chicky