I'm really hoping for some help/input here, guys. I just got my Blade Hunter figure from Cotswold on Friday, and I am very concerned. I'm not making accusations on Cotswold's part, but I will share what I know, and maybe someone here has some answers. Were there possibly two runs of these Blade Hunters made, with some of them being different from one another? And I apologize in advance for the crappy pics. These were done very quickly just to show the points I'm making below.
Alright, first off, my Blade Hunter does not completely match the pics of the "final product" shown on some eBay auctions, and the pics posted in this very thread a couple pages back (again, I'm comparing to finished product and not the prototype pics). For starters, the plastic tray Deckard is in is different. He doesn't have the holes cut out of the bottom of the tray for his feet. That doesn't really matter, but it is indeed different. The long overcoat appears to be a different material than it should be: it's way too close to the feel and color (!?) of the small, inner jacket. Look at the buttons on the overcoat sleeve. They look metal in other pictures I've seen. Mine are plastic? Now look at the small jacket. Not only does it have lining, but there are no snap closures whatsoever. Now look at the shirt. What's up with that!? It looks horrible with those horizontal tan stripes!
In the baggie, the head is separate from the other goodies. However, everything else is just "thrown in" to a small ziploc-style bag. There are no little protective bags separating anything - the unicorn is rubbing against the gun, which is rubbing against the wallet, etc. This seems very odd to me. The most disturbing thing is that the black tourniquet (material?) is missing from the hurt hand. It's simply nowhere to be found in any bag or the box.
The first thing I noticed when I opened the box was that Deckard's face was dirty with some brown junk on his right cheek. It cleaned off though, so I thought everything else was going to be fine from there on out. That's when I noticed the missing tourniquet, and I started to get a little miffed. When I then realized that the coat didn't seem to be the right color or length, I *really* started panicking. One thing after another started to alarm me, and it got me wondering... I'm not an expert on past Deckards (mainly because I didn't like any of them), but I seem to recall seeing a shirt that looked as bad as the one I have here. I know I saw it on a message board somewhere, but I have no clue where today. I also remember the prototype images having a similar shirt. Maybe they used an older version of someone else's for these early pics?
So anyway... here's what I thought, and subsequently did. Since some people got theirs last month, and I just got mine Friday, I wondered if it was possible that someone did a switcheroo on the clothing, and then returned it to Cotswold for credit. I wouldn't hold Cotswold accountable for knowing 100% what was right or wrong clothing-wise, but this seemed plausible to me. Since a lot of my Blade Hunter pieces simply didn't match up, it was the only explanation I could come up with. So I called Cotswold, and got a return call today from a lady in their service department. She assured me that no returns had been made, and what I got was exactly what they had received. She said my hunch was impossible, and was quite defensive (and even though I tried to deliver the news calmly and politely, I understand her reaction). I believe her, especially if there was a running change from Brothers Productions, but maybe someone here knows otherwise? She pulled one of the Blade Hunters off the shelf and explained that the tray was the type with the holes cut out of the bottom. I told her mine wasn't. She told me the coat went down to about his knees. I told him mine didn't. She said the little black material (tourniquet) was inside the plastic baggie, and I explained mine was missing. This is where things go bad. I told her all I wanted was to exchange it for the correct one. She told me, "We don't have any." When I questioned that, stating that she was staring at one in front of her, she said that they were all spoken for and didn't have enough to go around - and the ones that were left had to be sent off. Ya know, I get that, but if orders are processed on a first-come, first-served basis (my preorder was placed quite some time back), then shouldn't any problems or errors be fixed *first* before moving on to the next wave of orders?
What should I do, guys? Does anyone have any info to shed some light on all of this? Am I just screwed? This is my first order ever with Cotswold, and it's off to a bumpy start. Is there anything I can try with them that will help? I really had nowhere else to turn in all of this, so I appreciate any help or advice anyone can give me. The figure I received is simply not as nice as he's supposed to be. As things stand now, I'm inclined to send him back. Either that, or try and find a nice replacement shirt and overcoat if they exist out there.
Here are the pics, trying to show everything I mentioned above. Maybe people in the know can look these over. Is anything else out of the ordinary?
What the heck is going on here!?
Thanks,
Greg