Just got my Selina. Eyes are better than I feared, so I won't touch a thing there. Unfortunately, there's a big chip on one of her boots, so I've already emailed SSC.
That was back in February 18.
After a few exchanges —the guy took his sweet time to reply, and I insisted once—, he still says he doesn't "believe he has a replacement body that would be a considerable improvement".
So there you have it. They still haven't sold out of exclusives but they don't have a single replacement without any chips? And the guy didn't even watch the private video I gave him a link to, according to the views count.
"Also, I would hate for you to receive something with a more noticeable flaw on the front of the body, or worse, arrive broken from shipping internationally."
What a bunch of BS. Just do not send a piece "with a more noticeable flaw on the front of the body" and it'll all be fine. Think you could have someone do that? And I'll worry about the shipping, thank you. What he would hate is to send a replacement body internationally. Period.
Obviously I had no choice but to keep my chipped Catwoman and accept a mere credit. But why on earth am I going to order direct from Sideshow ever again? Their exclusives have been lackluster or non-existent lately and it costs me A LOT more to do so between shipping and taxes. The only reason I bought direct was that I felt safe should anything go wrong. Not anymore.
I wish my inquiry had been assigned to William Mendoza instead. Everything went always smooth with him.
PS: those of you that are still thinking about buying this direct, don't - all their replacement bodies have at least a big chip, apparently.