Current discount codes at SSC

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Re: 25% off at SSC coupon code through May 7th

All NRDs on non-qualifying orders using the AVENGER code will be refunded. In this case the t and c was clear about the code being valid only for new sideshow account holders, therefore there was no mistake in the offering. The code was shared outside of the promotion and those that participated are expected to read the t and c prior to the code use.

I understand that many people wanted to 'try' it anyway. Hopefully they will understand when the order is canceled. Any clients that made multiple accounts to use the code as many times as they could will have those accounts canceled, which may unfortunately include their primary account as well.

If anyone has any questions feel free to use our LIVE CHAT and talk to a customer service representative directly!

Thanks for clearing it up and my apologizes and sympathies to whoever has to go clean up our mess. :monkey3

One suggestion for the future maybe put in the fine print "non-qualifying orders will be canceled".

Also would it be helpful if we emailed customer service and gave them the order number and explained to them that it needed to be canceled or adjusted due to 10%? Or is it better to wait for the email from Sideshow?
 
Re: 25% off at SSC coupon code through May 7th

Thanks for clearing it up and my apologizes and sympathies to whoever has to go clean up our mess. :monkey3

One suggestion for the future maybe put in the fine print "non-qualifying orders will be canceled".

Also would it be helpful if we emailed customer service and gave them the order number and explained to them that it needed to be canceled or adjusted due to 10%? Or is it better to wait for the email from Sideshow?

We will be emailing everyone who did not qualify. No worries. Just wanted to remind everyone that we have many programs designed for account holders such as Rewards, direct discounts, and we have done double rewards deals. We have negotiated for a discount shipping rate with Fed ex. Plus we are ramping up our giveaways! We just launched one with a product giveaway and a gift of flowers for your mom! I hope that our sideshow freaks know we appreciate them!
 
Re: 25% off at SSC coupon code through May 7th

I understand that many people wanted to 'try' it anyway. Hopefully they will understand when the order is canceled. Any clients that made multiple accounts to use the code as many times as they could will have those accounts canceled, which may unfortunately include their primary account as well.

so if someone opened another account your going to cancel it along with their primary account? thats really weird, what about the persons current pre orders in the primary account.

are you saying cancel the account or the order.
 
Re: 25% off at SSC coupon code through May 7th

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Re: 25% off at SSC coupon code through May 7th

That would suck... There's actually 2 active collectors in my family. Would be a bit of a nightmare if everything, including flexpay orders got cancelled.




That said... Some sort of percent discount sale for current SS fans would be appreciate, but I actually really miss Spooktacular. Last year's was a let down. :(
 
Re: 25% off at SSC coupon code through May 7th

How long do you have to cancel an order without penalty if it has an NRD?
 
Re: 25% off at SSC coupon code through May 7th

so if someone opened another account your going to cancel it along with their primary account? thats really weird, what about the persons current pre orders in the primary account.

are you saying cancel the account or the order.

:horror I'm assuming this is for people that really abused the system. Not for those that opened accounts for their brothers to get themselves a discount (ducks)
 
Re: 25% off at SSC coupon code through May 7th

Well my Girlfriends order is legit. It's her name her address and her card. She has never had an account with SSC. So all the T&C were met.

At least SSC is being cool about it to those that just tried to get one past them. They could have been dicks and just canceled orders and not offered any consolation to anyone.

It would be a firestorm if they canceled existing accounts that have BD Mark 7 on PO, because someone tried to use other name and duplicate accounts for this coupon.
 
Re: 25% off at SSC coupon code through May 7th

I was the one who posted this offer here, after receiving the email, but I did post the T&C in my OP. I'm sure there are plenty of people here who have never ordered from SSC and could have used the code legitimately.

If people ignored the T&C and "tried it anyway", nothing i can do about that. It's too bad SSC's system couldn't be set up to not allow this code to work on existing accounts. I wouldn't have thought that would be that difficult.

I didn't (couldn't) use this myself, as we have bought from SSC several times. But thought I would share it to A. Save some people some money and B. Bring some new clients to SSC. Isn't that the point?
 
Re: 25% off at SSC coupon code through May 7th

I wonder if people's po for BD MK VII are going bye bye now.. I would call SSC if anything.
 
Re: 25% off at SSC coupon code through May 7th

I am a new customer to SSC and I used the code. However I missed the cut off time but the code still worked. Will my purchase be successful?
 
Re: 25% off at SSC coupon code through May 7th

We will be emailing everyone who did not qualify. No worries. Just wanted to remind everyone that we have many programs designed for account holders such as Rewards, direct discounts, and we have done double rewards deals. We have negotiated for a discount shipping rate with Fed ex. Plus we are ramping up our giveaways! We just launched one with a product giveaway and a gift of flowers for your mom! I hope that our sideshow freaks know we appreciate them!


Hi Chicka Boom!!!! :wave
 
Re: 25% off at SSC coupon code through May 7th

It's too bad SSC's system couldn't be set up to not allow this code to work on existing accounts. I wouldn't have thought that would be that difficult.

This. Pre-existing members shouldn't feel bad for giving it a shot, and SSC shouldn't take offense to those members who tried. If some people really did create a number of new accounts, then yeah, that's uncouth, but for everyone else, ain't no thang, I would think. Orders get cancelled and our expectations return to what they were before we inputted the code and placed those "what if" items in our carts.
 
Re: 25% off at SSC coupon code through May 7th

Well hell, if I had known they were gonna give folks 10% I would have ordered something, too. That's what I get for actually reading the fine print, taking it at face value, and not creating an extra hassle on SSC's staff :lol

Yeah. I did the same thing. I was thinking about pre-ordering something, but figured it'd be a hassle for Sideshow to cancel it, so I bowed out.
 
Re: 25% off at SSC coupon code through May 7th

This. Pre-existing members shouldn't feel bad for giving it a shot, and SSC shouldn't take offense to those members who tried. If some people really did create a number of new accounts, then yeah, that's uncouth, but for everyone else, ain't no thang, I would think. Orders get cancelled and our expectations return to what they were before we inputted the code and placed those "what if" items in our carts.

Hey Femtech,
We have no issue with the freak who shared the code here as long as the terms are posted AND people follow the T and C, if not they should not be surprised when things are canceled for not qualifying.

The problem is with the people that opened seven accounts to the same residence. It creates issues of credit card security, possible miss shipments, etc. Who do we talk to when they call in? What if one person gets irritated and cancels all the orders? (Yes, this happened prior to a divorce and party A canceled party B's orders. Yikes!) For people with multiple accounts, it is procedure to disable everything until we can figure out what is going on, which account is primary and who should be having access to it. Excess accounts will be canceled. If this is not the person's first offense in making duplicates accounts, then all accounts will be canceled. Very messy. Big Headache.

We have been collecting feedback and our programmers will be correcting these codes for next time.

We appreciate everyone's feedback. If you feel that your account qualified, please call Customer Service and we will be happy to help you. We are reviewing all promo codes manually and we are error making humans sometimes!

Boba Ben please PM me. I appreciate the reading of the T and C and will honor a new order at 10%!
 
Re: 25% off at SSC coupon code through May 7th

I actually ordered something then cancelled it when I read the T and C, haha. Hopefully Sideshow doesn't have to read through those orders manually too.
 
Re: 25% off at SSC coupon code through May 7th

I was tempted to try and order, but it seemed that they would just cancel, so I didn't place an order. Sideshow has had some nice discounts recently though, so it isn't too big of a loss. Glad Chicky is coming here and clearing everything up.
 
Re: 25% off at SSC coupon code through May 7th

I just got an email saying my NRD has been charged to my CC. Now I wait for the cancellation email.
 
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