Ok, let's try to get back on track in here.
Bottom line in collecting, people can't have everything, so deal with it and move on.
The people providing customs services of any kind, be it head casts, repaints, whatever, are free to dictate how much they are willing to do. Most of them are doing this as a service to us on top of busy lives with full time jobs and we're lucky they're even willing to make it happen.
To sit here and piss and moan because you missed out is the most juvenile behavior I've seen at this site. The majority of items in collecting are limited and you miss out because of that or maybe it was made years ago when you didn't know about it or couldn't afford it and by the time you do it's long gone. Deal with it and stop attacking the artists here, as others have said, if you're so keen on getting something in your collection, stop expecting someone to deliver it to you and take the steps to make it happen yourself. There are sculptors and people out there, for a price, you can make it happen, so do it.