Premium Format DC Comics Superman Premium Format Figure

[spider]

Anybody get a notice? Shipped? Anybody...?

 

[Bmutha]

Someone on the other forum posted that SS said they still don't know when they will clear customs (this was via chat).

 

[spider]

Someone on the other forum posted that SS said they still don't know when they will clear customs (this was via chat).

Thanks for the answer B. One thing SS knew how to do well was charge my CC last week...

 

[JC]

I wonder if this small delay is gonna delay the next batches from coming in..


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[Sweet Rabbit]

Someone on the other forum posted that SS said they still don't know when they will clear customs (this was via chat).

Isn't there supposed to be a port strike brewing?

 

[Bmutha]

Isn't there supposed to be a port strike brewing?

I've read that, but I don't know if it's true.

 

[csi]

Anybody get a notice? Shipped? Anybody...?

I actually got a personal call from their customer service rep in response to my heated email about charging my card. He was very nice, and told me the port verified Friday morning that they were unloading the shipment so they went ahead a charged people so they could get them shipped that afternoon as soon as they made it to the warehouse. Unfortunately the port ended up not unloading them and now we are stuck in the situation we are in now. He said they fully expect to ship them this week, hopefully by Wednesday. As ticked off as I was Friday, I have to say that I am extremely impressed that their customer service rep would call me personally and not simply shoot me another email. You don't get customer service even close to that anymore these days.

 

[spider]

We spend a lot of dough on their fine products so I'm happy that they show their appreciation to us by providing great Customer service. Thanks for the post CSI, I'll keep patiently waiting until Wednesday.

 

[franpincho]

I actually got a personal call from their customer service rep in response to my heated email about charging my card. He was very nice, and told me the port verified Friday morning that they were unloading the shipment so they went ahead a charged people so they could get them shipped that afternoon as soon as they made it to the warehouse. Unfortunately the port ended up not unloading them and now we are stuck in the situation we are in now. He said they fully expect to ship them this week, hopefully by Wednesday. As ticked off as I was Friday, I have to say that I am extremely impressed that their customer service rep would call me personally and not simply shoot me another email. You don't get customer service even close to that anymore these days.

I've had SSC called me twice when a lady rep (won't mention her name) was a compete and utter ***** to me on the phone).

They make things right. I really hope this is an isolated incident and these shipping nightmares get straighten out.


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[supermegamanx]

I SS chatted them, and they told me, it'll ship out tomorrow, shrugs.

I've had SSC called me twice when a lady rep (won't mention her name) was a compete and utter ***** to me on the phone).

They make things right. I really hope this is an isolated incident and these shipping nightmares get straighten out.


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[Josh-A-Tron]

I've read that, but I don't know if it's true.

I didn't have time to call anyone over at Exel today, sorry guys I dropped the ball. I'll see what I can do.

 

[m.c.d.spargo]

I have no idea when I'll get mine. I haven't received an email, or anything yet. I guess the wait continues.

 

[m.c.d.spargo]

I didn't have time to call anyone over at Exel today, sorry guys I dropped the ball. I'll see what I can do.

You'd better be sorry! What the hell are we paying you for!

 

[Josh-A-Tron]

You'd better be sorry! What the hell are we paying you for!

....I could use the extra cash...

 

[m.c.d.spargo]

I think Ink handles the payroll. Don't let him delay your checks.

 

[brucecamblzchin]

This fig is quite rare. Not many people have it.

 

[JediSword]

True

Sent from the **** Pit of the Millenium Falcon

 

[67L88Stingray]

This fig is quite rare. Not many people have it.

Some guy in China has about 2K of them.

 

[m.c.d.spargo]

This fig is quite rare. Not many people have it.

True

Sent from the **** Pit of the Millenium Falcon

 

[brucecamblzchin]

You guys should go to Comicon so u can see your fig.