Well EB was a bit dumb to attach the jetpack without protection but its really more a badluck thing for our friend since many received it ok. As for cancel ing with EB dont file a claim, they Will say the money is blocked by paypal, just contact them (as many Times as needed) and if you wanna canceĺ they Will do it.
They seem to have a problem with the Third batch so i doubt they Will ship as planned.
If you dont want to wait more you might as well cancel now.
Wow man im really sorry for ya.
I tought about the jetpack scratching the armor but since it happened to no one until now i expected that EB put some plastic or foam to avoid any friction And that visor missing on the bd helmet...
Your safe with Timcent, if you Wanna keep the figure, just send him back the back armor plate and bd helmet he should be able to make you a swap. He Will have to wait for the Third batch maybe to swap the back plate with one of his new figure, then hell change his figure with a new one with EB.
I did that my 1/4 endo had broken parts on the head, i just re shipped him the Head.