EU Wharehouse closing?

[GondorGirl]

SS are saying freight is cheaper, $7.79 for shipping the Blackbeard PF with FedEx, then why have they tried to charge me $42 for the yellow Bowen DD statue which isn't a third of Blackbeard's weight? Pure rubbish I say Looks like Play & FP will be my full time dealers now.

That sucks mate Such a shame this is turning into a such a ridiculous situation...cancelled most of my preorders.

play play PLAY!!!!

 

[Webb]

SS are saying freight is cheaper, $7.79 for shipping the Blackbeard PF with FedEx, then why have they tried to charge me $42 for the yellow Bowen DD statue which isn't a third of Blackbeard's weight? Pure rubbish I say Looks like Play & FP will be my full time dealers now.

I guess so,because I just shipped (TODAY) HotToys Arnold "Dutch" to EDISON, NJ from MA using UPS ground and that was $10.00.

How can a Blackbeard PF which weights 3 times more and the box is at least 4 times the size of a 12" figure can be only $7.79 shipped across the Ocean on a plane ?

How can you believe anyone from SideShow ?

 

[thenammagazine]

I guess so,because I just shipped (TODAY) HotToys Arnold "Dutch" to EDISON, NJ from MA using UPS ground and that was $10.00.

How can a Blackbeard PF which weights 3 times more and the box is at least 4 times the size of a 12" figure can be only $7.79 shipped across the Ocean on a plane ?

How can you believe anyone from SideShow ?

Sideshow just does it to you because they hate your font color and the fact that you always talking s**t about them.

 

[Moriaman]

Well im one gutted UK collector,all pre orders cancelled,play and FB all the way for me

I just worked out what the Aliens Maquette would end up costing,sorry SS/Fedex,not a chance!!!

 

[ecekat]

is play a good site???

 

[Webb]

Sideshow just does it to you because they hate your font color and the fact that you always talking s**t about them.

I'm in Boston chief.

 

[Dusty]

So here's the deal for Belgian collectors: a breakdown for the SSE Creature which I received on Nov. 24. Not sure whether this falls under SSC's new shipping policy, but as a matter of fact, I received the item straight from the US warehouse, and it was delivered by FedEx.

PC 1 1 0 $179.99 $179.99
SSE Creature Diorama
------------
Sub Total: $179.99
Discount: - $0.00
Freight: $40.47
Sales Tax: $0.00
------------
Invoice Total: $220.46

And here's the FedEx invoice for that item I received today:

Tax 21%: $45.14 (31€)
FedEx handling fee: $14.56 (10 €)

GRAND TOTAL: 280.16

Just a note: This item was shipped well before the new shipping rates were put into effect (December 9th/10th was the official launch of new international shipping rates).

Also, there was no added duty fees added onto this... the FedEx fee is their 'advancement fee', which means they pay the VAT on your item as soon as it arrives and they handle all the customs paperwork, etc.

Sideshow Store Exclusive Editions
The introduction of the Sideshow Store Exclusive Editions isn't helping much either. I've asked a couple of times on your site about European retailers who would carry these products, and there was a big silence. If we have to import these products from US retailers also, the result will more or less be the same as what we are having with SSC now: extra taxes and handling fees.

As far as I know, the Store Exclusives will be imported internationally, to all of our current international distributors (who, in turn, sell to the local retail shops). I would try calling your local Sideshow retailer and inquiring directly with them to see if they have chosen to participate in this program. Or, if you don't know your local Sideshow retailer, you can try calling your nearest distributor...I'm not sure which would be nearest to Belgium, but you can try the French ones, perhaps: https://www.sideshowtoy.com/?page_id=4491#FR

 

[Moriaman]

is play a good site???

Yeah ive bought many times from them,if the items instock you'll normally recieve within 24 hours,and delivery is Free in the UK on all items,they even have the odd exclusive,the T2 Arnie PF ex being the last one i saw

 

[Webb]

The message you have entered is too short. Please lengthen your message to at least 10 characters.

 

[Outer_Rim]

is play a good site???

Play.com doesn´t ship anything outside UK other than books, videogames, CDs and DVDs.

 

[ecekat]

Play.com doesn´t ship anything outside UK other than books, videogames, CDs and DVDs.

i think everything is against greece!!

 

[Dusty]

SS are saying freight is cheaper, $7.79 for shipping the Blackbeard PF with FedEx, then why have they tried to charge me $42 for the yellow Bowen DD statue which isn't a third of Blackbeard's weight? Pure rubbish I say Looks like Play & FP will be my full time dealers now.

Was this a pre-ordered item? That figure is currently sold out on our site, is the only reason I'm asking. If it was an item that you had pre-ordered, it is most likely still shipping from the EU warehouse, which had higher shipping rates in effect. (the transition out of the EU warehouse will not be complete until January) Also, when did the order ship?

 

[ecekat]

dusty,i contact fedex and told me that your items,like comiquettes for examply are not duty free..why is that??also,they will ask 79 euros to handle the custom process...can you do something for that???

 

[Wanderer]

I stopped using Sideshow directly, ages ago. The shipping to the U.K has always been a joke. Why pay crazy money when i can wait a little longer and use Play.com?
I used to rely on SS for the exclusives but there's more chance of me landing Scarlett Johansson. Its a damn shame coz they must be losing revenue through their international shipping policies ...

 

[Webb]

dusty,i contact fedex and told me that your items,like comiquettes for examply are not duty free..why is that??also,they will ask 79 euros to handle the custom process...can you do something for that???

I don't think SideShow would know every country tax/VAT/Customs price and break it down for you,can you imagine the list.Plus they change constantly.

 

[Dusty]

dusty,i contact fedex and told me that your items,like comiquettes for examply are not duty free..why is that??also,they will ask 79 euros to handle the custom process...can you do something for that???

Hm, did you specifically tell them that they are plastic/polystone items, originating from China? Most of the EU does not charge duty on those types of items. In most cases, duty applies for metal replicas, original works of art, etc. (but of course, some countries may have varying customs laws, unfortunately )

as for your other question, I will forward to our shipping manager.

 

[ecekat]

i told them so,also i gave them the link for the blackbeard,and they told me that i have to pay duty fees...the real problem is the 80 euros they want to clear the customs themselves...this is ridiculous...

 

[Webb]

i told them so,also i gave them the link for the blackbeard,and they told me that i have to pay duty fees...the real problem is the 80 euros they want to clear the customs themselves...this is ridiculous...

$120.00 dollars ?

 

[ecekat]

$120.00 dollars ?

yeah....120 dollars!!!they are thefts!!!hope ss understands our love for her products and will do something...but please,american guys dont cry for 30 dollars shipping...it's ridiculous !!please!

 

[Webb]

yeah....120 dollars!!!they are thefts!!!hope ss understands our love for her products and will do something...but please,american guys dont cry for 30 dollars shipping...it's ridiculous !!please!

Come on,you guys have Euros and all the vast European culture,just a train ride away.

We have dollar, Mexico & Canada.