gohastings.com

[karamazov80]

Thinking about ordering whatever else they have in stock. Great deal there. Thanks again for posting.

 

[Skiman]

^^^ doing the same.

 

[Rotfish]

Crap, my Doggy didn't arrive . Ah, well. It's gotta be tomorrow for sure. I live to anticipate another day.

 

[MadCow]

Is the current deal still 20%?

 

[dominishin]

Yes... it will mostly likely be until the end of this month. Can't believe they have such a great discount going on for so long. A discount that can stack on already discounted items nonetheless.

 

[BlueLeader]

Is the current deal still 20%?

Yep, used it today for an order.

 

[Matt S]

I am in Texas, but they are charging tax....still fair, but that would have saved me $10 more

 

[Boba Ben]

Hastings is sending me a replacement Sheva as the one I got was broken. The customer service person I talked to was really helpful and awesome.

 

[snoop101]

^^^ Thats surprising.

 

[Boba Ben]

Hastings has been very good to me.

 

[Darth_Fatso]

Got my HT BSAA Chris Redfield today. Overall the package was in good condition. Not mint as there's a small dent at the top but better than I thought after reading previous posts about GH's packaging. The figure itself is mint (though I accidently broke an accessory but nothing a little super glue couldn't handle). Overall I'm very pleased with GH. They just need to organize their site a little better and start carrying more SS and HT figures.

 

[karamazov80]

Their customer service people have been very friendly with me, and helpful where possible. The problem has been that they often didn't know what was going on. As if the folks running the promotions weren't talking with the stores who weren't talking with the IT folks running the website who weren't talking with the CS reps.

 

[godaiking]

But yet, if someone had stole your card, ordered near $900 worth of toys on it and they processed the order and shipped it out, you would've been pissed too. I'd equate that to bad timing, nothing more. They got a suspicious order, tried to verify it and couldn't so they canceled it to play it safe. Try to see it from their POV.

True, but a simple voicemail stating the issue would have helped me to understand a bit more. Oh well. I guess I was pretty bitter about losing that Chris Redfield.

BUT, I got my order of Marcus Wrights and John Connors from them. Everything checks out. Finally got my money credited and made some adjustments to my order and lucked out in noticing that a DX Batman was available (the last one apparently). Yay me!

Just need to make sure I call these guys up and "verify" my order.

-Joe

 

[BlueLeader]

True, but a simple voicemail stating the issue would have helped me to understand a bit more. Oh well. I guess I was pretty bitter about losing that Chris Redfield.

BUT, I got my order of Marcus Wrights and John Connors from them. Everything checks out. Finally got my money credited and made some adjustments to my order and lucked out in noticing that a DX Batman was available (the last one apparently). Yay me!

Just need to make sure I call these guys up and "verify" my order.

-Joe

If any company suspects an illegal use of a credit card they are supposed to contact the Credit Card company and let them do any investigation. The CC company will contact the owner of the card and ask if the purchase is legit, that way if it is not the CC company can cancel the card immediately and prevent further theft. GoHastings did not act appropriately for the customer or follow the CC companies policy if they did not contact the CC company first. And it really stinks that you lost out on a great figure because of this .

 

[Skiman]

I forgot to add whenever I got Marcus it was in perfect condition brand new and sealed and the box and sleeve were also in perfect condition, three days after ordering I received my Marcus.

 

[thenammagazine]

If any company suspects an illegal use of a credit card they are supposed to contact the Credit Card company and let them do any investigation. The CC company will contact the owner of the card and ask if the purchase is legit, that way if it is not the CC company can cancel the card immediately and prevent further theft. GoHastings did not act appropriately for the customer or follow the CC companies policy if they did not contact the CC company first. And it really stinks that you lost out on a great figure because of this .

I've actually been contacted by companies on numerous occasions verifying orders. Hell, I think once even by Sideshow. It's not uncommon to do so.

 

[karamazov80]

This seems to be a protocol for Hastings for any purchase over a certain amount. Like the expectation that the package will probably be beat up, just another issue that you have to take into account if you are buying with Hastings.

Though I do think it sucks that anyone missed out on an order because of this, now you know. They have left me messages in the past, and I think they held my order until I was able to get back in touch with them.

 

[The Ringer]

Got my DX Batman yesterday via UPS. Just tossed in a big box with no protection whatsoever. Surprisingly a mint package and figure.

 

[Rotfish]

Still no update on my HT Dog Alien on the USPS tracking #... Shipped with Priority Mail on Monday, and he's not here yet? Damn, I'm leaving for vacation soon tomorrow. Wanted to have him before then, just so I wouldn't have to wait a week (which I'll have to do with the T-700 I ordered a couple days back).

So, do they use UPS or USPS, or both? Does it depend on what kind of speed you choose? Have any of you guys recieved your stuff without the tracking being updated? I need my Doggy...

 

[ProgMatinee]

Is anyone interested in Sheva Alomar's weapons and gunbelts? I'm interested in the figure, the boots and the pants. Maybe we can split the costs.