I've ordered from them a few times before, from their Amazon store. One or two decent experiences but the rest have been terrible.
I personally like to display my 1/6 figure's boxes on a shelf, & when my boyfriend purchased the EP IV Luke Skywalker for me, the box was beat up, scraped & dented. There was absolutely nothing wrong with the figure itself, but the box thing definitely bothered me a bit.
I then purchased a Mezco figure for my boyfriend - While the figure was in great condition, the box was completley cut open & the plastic packaging had proof of tampering. Some of the pieces were lose inside the plastic - The only reason why this bugged me was solely for the fact that it was marked as 'brand new' when it obviously wasn't.
Don't know if I'd purchase from them again, but I just thought I'd let you all know this kind could happen w/ them sometimes.
-Drea