Have you received your Simply Toys money back yet for cancelled XM products??

[quadcent]

You have only 90 days for recourse at your credit card company....I'm guessing that date is long gone for anyone that's order this one.

I'm sure they will look after people, it just takes time. Though a simple response would be nice....lol

 

[gobombersgo]

Nothing in regards to Simply Toys here but why is BBTS aloud to put up another XM preorder today for the 1/6 Hulk?

 

[karamazov80]

Well it's 1/6 scale, so it might not violate the licensing agreement. But even if it does, BBTS can't be affected directly by an agreement that they aren't parties to. If they find a retailer to sell them XM stuff second hand that they can mark up and re-sell, then power to them.

 

[marker2037]

You have only 90 days for recourse at your credit card company....I'm guessing that date is long gone for anyone that's order this one.

I'm sure they will look after people, it just takes time. Though a simple response would be nice....lol

That's not true. Disputed charges can occur up to 6 months and sometimes even longer. I work in an industry which deals with this very often.

 

[toycrypt]

Well it's 1/6 scale, so it might not violate the licensing agreement. But even if it does, BBTS can't be affected directly by an agreement that they aren't parties to. If they find a retailer to sell them XM stuff second hand that they can mark up and re-sell, then power to them.

1/6th stuff is not available either. That's what I ordered and I got the cancelled email.

 

[Josh-A-Tron]

1/6th stuff is not available either. That's what I ordered and I got the cancelled email.

BBTS is still selling the 1/6th scales, and at retail. Which is why I questioned the terms of the license before because it seems they are the only online retailer still getting them.

 

[yodasan]

I'm still waiting on ST to respond to my email. I'm asking them to redirect my Thanos preorder to an address in the Philippines but cannot get a response. Today is the nominal deadline for informing ST about the "illegal" preorders.

 

[Sweet Rabbit]

That Skyrunner thing won't fly either

 

[quadcent]

That's not true. Disputed charges can occur up to 6 months and sometimes even longer. I work in an industry which deals with this very often.

Oh good to know, I was always lead to believe from my cc company that is was only 90 days....maybe it changed from years ago, or maybe they told me that so they wouldn't have to deal with the issue......wouldn't surprise me...lol

 

[hockeyflow33]

That Skyrunner thing won't fly either

Why's that?

 

[Sweet Rabbit]

Why's that?

Everybody knows that's freight forwarding

 

[Chapter 2099]

What the heck is Skyrunner?

I googled it and got a Disney movie.

 

[yodasan]

That Skyrunner thing won't fly either

I'm not asking ST to do freight forwarding.

 

[wanderlai]

Let it go, let it go...

 

[yodasan]

Let it go, let it go...

You're saying I should just forget my preorder completely and let ST keep my deposit?

 

[Chapter 2099]

You're saying I should just forget my preorder completely and let ST keep my deposit?

So have they still not responded to your emails?

 

[dan350zr]

XM just posted on Statue Forum that they will be giving Simple Toys a call to find out about the delay on refunding XM customers..

 

[wanderlai]

You're saying I should just forget my preorder completely and let ST keep my deposit?

Oh no, not at all. I was referring to people still talking about possible workarounds on shipping.

 

[lucifixion]

Just so you guys know, I opened a PayPal claim today and got an email from Simply Toys tonight, or first thing their morning over there, so that might be the way to go.

yodasan: For your information, they still gave me the option of having it shipped to a Singapore address, so if you're able to do that, they should still be willing.

 

[RDKing2]

I put in a request for a change of shipping address through the order correspondence a few days after receiving the email from them. Think that was almost a month ago. No response as of yet. Fortunately I only have one order through them. All my other orders were handled right away.