The wings, Primes legs and Scrooge were all because of the way they were packed. That foam they push onto the gaps on some statues broke all three of those. So yeah they can control some of it. SSC don't push large parts into small holes, it can be painful.
Hey Mamba, thats the 64 million dollar question in that do you return the body only to recieve an equally bad replacement if not worse. These QC issues are certainly infuriating for the collector and should be addressed. After all, we are loyal customers who are happy to part with our monies to get the best Sideshow products...i know alot of people who are refusing to buy SS products due to their ever decreasing levels of poor QC! Hope you get yours sorted and i pray that all those first inhand pics of The Hulk are 100% quality!
Mine arrives end of the month
Major scratches, dings, and chips on a near $400 statue is being too picky?
Well we just define flaws differently. I don't expect perfection. A little paint slop for example is fine. But I wouldn't accept scratches and chips. And maybe permanent change isn't going to happen at this point, but I will return a statue for a replacement or refund if I get something damaged. I suspect SSC's bottom line is going to be hurt more and more as they continue to fail to address these issues, and I hope this does happen in the sense that it would create an impetus for change. If folks remain satisfied with messed up products then surely SSC wouldn't change much. Even the customer service reps seem to have taken the attitude that you have. I e-mailed them about a statue's jacket sticking to the polystone, they said "try to cover it in baby powder." Someone else had a huge crack on a Joker and they said "try to glue it together." Seriously? Are we collecting $20 NECA figures or $300-400 high end statues? SSC has been more and more frustrating over the last couple of years, and seeing this problem on such an anticipated statue for me really gets my goat.
What happened to do the days of the Thor PF, Hulk PF, Captain America PF, Doom PF....such examples were just sheer poetry sculpting in motion, not a problem to be seen by the naked eye...talking of eyes, nowadays SS cant even get the eyes right on a face, one eye looking one way and the other eye looking in the other direction. Will those good old days ever return? I dont know but one thing i do know is that the prices to buy future statues will be going up and up and up!
