Here are the emails the seller sent me just hours after filing the claim:
I am truly sorry that you have not received your item. I allowed my new so-called boyfriend to list items on my account and listed items for him myself, and I realized about a week ago that he had no intention of mailing those items to the customers who bought them. Since everything is on my name, I am responsible and have been scammed along with you. If I would have known what he was up to I would have never agreed to it. I have contacted e-bay in regards to this and they have told me to go to the police and file a report against him; and in addition, to individually contact all of the buyers who won items in hopes that I can appeal to you. I will be filing a report with the police tomorrow, but in the mean time I thought you were owed an explanation. I cannot begin to explain how horrible I feel about this.
I am a good person and a single mom with two kids who feel like I was targeted by this person. I lost $2,000 myself believing that he was in trouble and needed money. I hope that you do not escalate the case, and that you are able to find it in your heart for us to resolve this in another way. I again apologize that my stupidity affected so many people, but I am working to fix it. The least I can do is give you his information so that you can contact him yourself, as I am not having any further contact with him other than through law enforcement.