haytil
Super Freak
AHHHH!
I was trying to switch one of the hands on this guy, to take some photos, but the wrist peg snapped! I was adjusting the peg inside the wrist and I heard a sickening crunch...I pulled my hands away and my worst fears were confirmed!
I've sent an e-mail to Hot Toys customer service with a picture of the snapped peg, but I don't know if they'll send me replacements - I don't have a receipt (this guy was purchased on-line at amazon) and it's an old figure! I mean, they SHOULD send me a replacement, because it's a small, easily replaceable part that they know they have problems with, but I'm scared that they won't.
Anyone know what else I should do? My DX Joker came with extra wrist pegs (again, Hot Toys clearly must know this is an issue), but they're too small for Batman - the hand-side pegs are thicker on Batman than the Joker (because the holes in Batman's glove for the peg are bigger).
I was trying to switch one of the hands on this guy, to take some photos, but the wrist peg snapped! I was adjusting the peg inside the wrist and I heard a sickening crunch...I pulled my hands away and my worst fears were confirmed!
I've sent an e-mail to Hot Toys customer service with a picture of the snapped peg, but I don't know if they'll send me replacements - I don't have a receipt (this guy was purchased on-line at amazon) and it's an old figure! I mean, they SHOULD send me a replacement, because it's a small, easily replaceable part that they know they have problems with, but I'm scared that they won't.
Anyone know what else I should do? My DX Joker came with extra wrist pegs (again, Hot Toys clearly must know this is an issue), but they're too small for Batman - the hand-side pegs are thicker on Batman than the Joker (because the holes in Batman's glove for the peg are bigger).