No worries.
Maybe try smoothing out that rough bit yourself?
This thing is SO worth the effort (of course YMMV). We're still over the moon with ours - the pose (for us) SLAUGHTERS what PRIME1 did with theirs.
Good luck whatever decision you make.
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I gave it a couple more tries and nothing changed, so I'm done with it. Not worth the effort to try and sand down that area. I shouldn't have to do any work for a $1200+ piece. It's just bad QC on mine. I've decided it will go back. It's a cool piece if displayed at the right angle. The only nit picky thing about the paint is those 3 random white dots in between the eyes. I have the Prime version coming already, so maybe if I don't like that one, I will get another one of these down the road.