I see. I have bought statues there, I've actually worked there full-time since last year. I wouldn't say this happens, we always compare and match prices and normally never raise prices on things other than rare, hard to find pieces that were difficult to acquire. We are always more than willing to give a customer a good deal, and the high prices are sometimes the way we are because we make several weekly trips to the US for products, and customs and duty are all part of that.
Not sure if I've ever seen you there or not, but my apologies for any negative experience you may have had. If you're ever around, my name is Adam (obviously). Introduce yourself, it would be cool to meet a member of this community.