How much interaction do you have with your factory in the Orient? As someone who has dealt with Chinese factories, it seems essential to have someone on the ground pretty much all the time otherwise they go off and do their own thing. I've heard of this happening to numerous toy companies - Hasbro is one example, another is Character Options who do the British Doctor Who line. On the other hand, it's been widely speculated that Hot Toys get such good results because they are so close to their factory, and speak the same language.
Does anyone from Sideshow actually visit the factory on a regular basis (no less than monthly), stand by the production line checking the product, and interact with the managers and workers there, and if so, are they tough enough to push through changes and demand improvements? Or do you guys only communicate by email and post with the silver-tongued factory owner?
Who knows, maybe Sideshow asked years ago for them to remove the doll dot, but the foreman's nephew does those, and no way will he be out of a job.