Vendor "gqhorror" is Jordan Alexander. I bought a 3D DVD set from him in December 2013. The movie, "300: Rise of an Empire" had not been released yet. When this is the case, your complaint window supposedly does not start until the item is shipped.
The DVD was not released until June 2014. He didn't ship. But this was well beyond the time frame to complain to eBay or PayPal. When I provide the transaction number and item number to eBay, it is too old to be recognized. And of course, there is no way for a humble buyer to actually communicate with a live person at eBay or PayPal successfully.
Gqhorror ignores my emails, and is still an active seller.
I still have all the correspondence from eBay and PayPal to back this up.