Jace Madan
Super Freak
- Joined
- Dec 31, 2008
- Messages
- 940
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Well my TRU FINALLY got these in. Picked up the Joker and the last Superman! Superman's paint is damn near perfect, but wouldn't you know it.....BREAKAGE! ****ing leg broke at the hip when I barely moved the thing. New and improved batch my ass....
Anyone dealt with NECA's CS? They say that they're offering up free replacements. How does it work? Do you mail them the figure, they fix it, then they mail it back to you?
I had a broken Superman too. If you don't have twitter, sign up for an account. Then find the user: @NECA_CS. Follow them, then Tweet them that you have a superman figure that broke. They will then follow you and private message you asking for a pic of the broken figure and your name and address of where to send the replacement to. You don't need to to send in your broken figure or anything.
I sent my request in around the 7th, and haven't gotten my replacement in yet, but I'm sure the guy probably is dealing with a lot of CS issues and they are located in New Jersey I believe, so it may be a little while until it arrives.