Sounds like he'd be emailing them about every single figure he gets. Complaining on a forum does make sense particularly if its to get a feel of how many people experience the same problems. A thread called 'NECA damage report' is intended for just that. Hot Toys figures are getting 'Damage Report' threads now too. People may not like the manner of his complaining (because it is all he has ever done here) and I didn't either...until I bought 11 T-1000s and almost every single one of them crumbled at the joints. That shouldn't happen unless the damn things are literally free with a happy meal.