Need some ebay seller help and advice

[Praetorian380]

I recently sold something on ebay and the guy who placed the only bid on the item and won has a feedback score of 0.
Im concerned about dealing with this guy since he does not have any feedback what-so-ever....yet his account is listed as being created in March of 2005.

The other thing that worries me is that on his ebay account he has an address listed in California, but on his Paypal account his address is listed as Arizona.
He has already paid me through paypal without me sending him an invoice.......so now I kinda feel like I have to send him the product.

Im just not sure how to handle this.
Should I just ship out the product to him with tracking info and hope that this guy is legit and is not trying to screw me over somehow?
Or can I refuse to sell him the item based on his 0 feedback rating through ebay and then just refund him the money through paypal?

I understand that everyone at some point started off with 0 feedback, but having this account listed as opened in 2005 and then having 2 different shipping address worries me.

Im also not very well versed in selling on ebay.

what do you guys think?

 

[EVILFACE]

Everyone starts with 0.

Confirm his shipping address and send with tracking, should be fine.

 

[Bezzerkerr]

I just won my first auction with ZERO feedback, and the seller had faith in me.

Maybe the dude saw something in your auction HE HAD TO HAVE, and it forced him to use Ebay for the first time.

Ship the item, he paid you...it's only fair. If poop hits the fan, put in a claim

 

[The Ween]

I recently sold something on ebay and the guy who placed the only bid on the item and won has a feedback score of 0.
Im concerned about dealing with this guy since he does not have any feedback what-so-ever....yet his account is listed as being created in March of 2005.

The other thing that worries me is that on his ebay account he has an address listed in California, but on his Paypal account his address is listed as Arizona.
He has already paid me through paypal without me sending him an invoice.......so now I kinda feel like I have to send him the product.

Im just not sure how to handle this.
Should I just ship out the product to him with tracking info and hope that this guy is legit and is not trying to screw me over somehow?
Or can I refuse to sell him the item based on his 0 feedback rating through ebay and then just refund him the money through paypal?

I understand that everyone at some point started off with 0 feedback, but having this account listed as opened in 2005 and then having 2 different shipping address worries me.

Im also not very well versed in selling on ebay.

what do you guys think?

I hate when they have two different addresses! Just get with him on which one he wants to use and tell him that he should match the addresses so people don't send his items to the wrong one.

 

[Vader AL]

Yep reply via the ebay system and get him to confirm where he wants you to ship and you're fine since it'll be "in writing". I moved and hadn't changed my address in PP and had to tell the seller to ship to an address that wasn't even listed.

 

[Kabukiman]

I never, under any circumstances, ship anywhere other than the buyer's verified paypal address.

 

[xr6.turbo]

I never, under any circumstances, ship anywhere other than the buyer's verified paypal address.

Anyone outside the USA can not have there address verified from PayPal
This has stopped me from buying quite a few items over the years as the seller lists that you must have a verified address

 

[mr.thrifty]

Signature confirmation.....

 

[V!C]

I don't sell to zero feedback. I usually cancel the bid, and if they get in late (snipe), I'll send second chance offer to next guy who does not and disregard the 1st dude...

READ the auctions people.

 

[Praetorian380]

Thanks for the advice everyone. I am going to go through with the sell - ship it to his paypal address and put insurance and tracking on it.
I hope this works out.
Im afraid the guy will say it never showed up and then refute the charge on paypal.

We'll see I guess.

 

[Skiman]

Signature confirmation.....

 

[hairlesswookiee]

My advice:

DON'T SELL ANYTHING ON EBAY UNLESS THEY BUYER CAN COME PICK IT UP IN PERSON.

 

[Praetorian380]

Ok so here is a new problem that has just popped up with a different auction I have.

I sold another item to someone and he has 0 feedback and has not paid for the item yet....and its been about 4 days since the auction ended. I specified in my auction that I will not sell to buyers who have a feedback rating lower than 5.........yet he still purchased it from me.

Is it possible to to send the buyer a mutal concellation agreement based on him having 0 feedback and me not willing to sell to someone with that low of a feedback rating?

How can I resolve this? Ebay doesn't specify anything in their help menus about this situation.

Anyone have any experience with this?
thanks again!

 

[Mesa]

I never, under any circumstances, ship anywhere other than the buyer's verified paypal address.

To ship to any other address besides what paypal pulls up by default voids any seller protection.

Ok so here is a new problem that has just popped up with a different auction I have.

I sold another item to someone and he has 0 feedback and has not paid for the item yet....and its been about 4 days since the auction ended. I specified in my auction that I will not sell to buyers who have a feedback rating lower than 5.........yet he still purchased it from me.

Is it possible to to send the buyer a mutal concellation agreement based on him having 0 feedback and me not willing to sell to someone with that low of a feedback rating?

How can I resolve this? Ebay doesn't specify anything in their help menus about this situation.

Anyone have any experience with this?
thanks again!

If it's been 4 days, I'm guessing he doesn't plan on paying. I try to cancel any zero feedback bidders if it's an auction style, because more times than not, they don't pay, and then if you send a second chance to the next bidder, they accuse you of shill bidding.

Until they do or don't make payment, and I think you have to allow at least 5 or 7 days, not much you can do, and as soon as it hits that time period, file a claim for non-payment and block the buyer from any future auctions. While you're at it, list his name so I can block the douche bag as well.