PF Maul Sales Method Poll

[The Josh]

I like it, I appreciate the recognition of customers on SS's part.

Yeah, it rewards those who have bought SW PF from SS before. I just don't see anything wrong with doing that it's no different than the RP Program.

 

[LOTRFan]

I can't see how this isn't the BEST way to sell exclusives. The fact that there are exclusives excludes some people - hence the use of the term "exclusive". But this way they make sure that people who have been loyal to them in the past get first dibs.

Exactly. What if all of us who HAVE purchased directly from SS in the past were to whine and complain because those who hadn't get rewarded for "nothing." "But it's not fair, that those who only wanted Maul, can get him when I got shut-out, and I am a SW PF lifer."

 

[RoboDad]

Yeah, it rewards those who have bought SW PF from SS before. I just don't see anything wrong with doing that it's no different than the RP Program.

It's also no different than rewarding people who are able to take the time to attend SDCC by letting them pre-order at the show (which I have no problem with, either).

I still think this method will be too lenient by the time we come to the Ripped Shirt AOTC Padmé Exclusive.

That one should be only available to middle-aged European book translators for a PPO.

 

[pixletwin]

Since I am too poor to get this bad-boy, I don't care.

 

[Natrix]

I can't see how this isn't the BEST way to sell exclusives. The fact that there are exclusives excludes some people - hence the use of the term "exclusive". But this way they make sure that people who have been loyal to them in the past get first dibs.

I'd hate for the negative outcry to convince them to change their minds (like with the lottery) when they've FINALLY stumbled on the only fair way to sell these items.

Hear, hear!

People have been asking for a preorder that rewards loyal customers, then ***** about it when it happens...nobody will ever be happy with every program as someone will end up feeling slighted.

 

[tomandshell]

Maybe next time they can work out a method where you redeem some of your Reward Points to access the preorder. That way all direct customers will be able to participate.

I have little sympathy for those who are opposed to this new method because they always buy through retailers for the discount. I do feel bad for people who always buy direct from Sideshow, yet have never made a Star Wars PF purchase. There could be loyal customers who have spent thousands of dollars buying from Sideshow direct who are excluded from the earlybird ordering time and feel that they are not appreciated.

A flat fee of reward points to access the preorder might be less controversial. But then again, people will always find something to complain about.

 

[Alice Adrenochrome]

...And I am not like you people in the US..I have to pay nearly as much AGAIN in shipping if I want an exclusive...So, as you can see, it's not as easy for us guys to rack up the purchases...You're not paying $160+ for shipping PLUS taxes and duties to get them..We "others" have to be more selective on what we spend, at least the ones who have to work for a living..

Glad you brought that up. Even if I don't pay as much as you, it's still quite a lot I have to pay on top of the SSC price for shipping and taxes. And yes, I know that this is not SSC's fault, and I should be complaining to my country for even making me pay taxes, etc., etc.. Fact is We have to pay a lot more for every purchase straight from SSC.

 

[Agent0028]

I have always liked Maul as a character...

I see, so its basically like Tom said, none of the others have appealed to you. I can understand that. I hope you're able to get one. I'm sure you will even if it is via the waitlist. Good luck with it. And look on the bright side, after this you won't have to worry about it if you want another SW figure.

 

[TheObsoleteMan]

I have no idea why Sideshow thinks they have to keep cooking up these gimmicky ordering stunts. I don't want Maul so it doesn't really affect me this time, but it still bugs when they come up with this stuff. The PPO process isn't broken, stop trying to fix it.

 

[Natrix]

It's also no different than rewarding people who are able to take the time to attend SDCC by letting them pre-order at the show (which I have no problem with, either).

It is a little different comparing ordering online and having to attend a show on the other side of the country. I don't care if they do preorders at a show but they need to track it better so they don't end up overselling and increasing announced edition sizes on exclusives...again...

 

[Alice Adrenochrome]

... A flat fee of reward points to access the preorder might be less controversial. But then again, people will always find something to complain about.

If I remember it right, this is the second time you bring this up Tom, and again, I support that idea. Might not be perfect, but it's a much better approach than what SSC is planning now.

 

[The Josh]

I have no idea why Sideshow thinks they have to keep cooking up these gimmicky ordering stunts. I don't want Maul so it doesn't really affect me this time, but it still bugs when they come up with this stuff. The PPO process isn't broken, stop trying to fix it.

They're thanking their customers who have bought before. There's nothing wrong with doing that at all. All you have to do is order something from SS once in a while and you're in. I don't hear people who only orders regulars *****ing about the RP Program.

 

[RoboDad]

There is always the possibility of setting up a "buddy" thread. Looking at the poll, it appears right now that there are more people qualified for the PPO that don't want the piece than there are people who aren't qualified who do want it. If you are really concerned, start a thread and get yourself covered.

 

[Lord Aykroyd]

I really like the idea of giving a head start to those who have purchased directly before hand. But I feel that the number of pieces available during that head start should be limited.

ex. First 2 hours -- 500 pieces go on preorder for those who have purchased previously.

After the 2 hours -- all other pieces go on preorder for newsletter members (+ any left overs if there are any)

This would ASSURE those who didn't purchase a PF directly before hand that there would be at least 1/2 of the run available come their preorder window.

 

[The Josh]

There is always the possibility of setting up a "buddy" thread. Looking at the poll, it appears right now that there are more people qualified for the PPO that don't want the piece than there are people who aren't qualified who do want it. If you are really concerned, start a thread and get yourself covered.

RIght! Think a little and it's not a problem. People sometimes just want to react and *****. Instead stop. Take a deep breath. Use your friends here on the boards.

 

[darthviper107]

Wouldn't a better system be something like having it based off of total purchases or possibly how long members have been a customer? This system is kind of limiting to people who only buy a PF and not to people who are still loyal Sideshow customers. I've spent around $400-$500 on Sideshow stuff which would be enough for a PF and yet I possibly won't be able to order the exclusive because none of the items happened to be a PF.

Now, it's not really a big issue for this since I don't think it will sellout the exclusive version in that 2 hour time and the exclusive isn't really important on this one. But I really don't think this will work as something to start happening all that much.

 

[Natrix]

Maybe next time they can work out a method where you redeem some of your Reward Points to access the preorder. That way all direct customers will be able to participate.

I have little sympathy for those who are opposed to this new method because they always buy through retailers for the discount. I do feel bad for people who always buy direct from Sideshow, yet have never made a Star Wars PF purchase. There could be loyal customers who have spent thousands of dollars buying from Sideshow direct who are excluded from the earlybird ordering time and feel that they are not appreciated.

A flat fee of reward points to access the preorder might be less controversial. But then again, people will always find something to complain about.

Bad idea....I don't spend money on their stuff to earn points to spend on the ability to spend more money. I want to apply it to my orders to save some cash.

Also, if people are buying through retailers to save money, they aren't getting the exclusive and Sideshow is getting less money as well....so what is the problem again?? Why should Sideshow reward them??

 

[The Josh]

DV I think those two methods present more problems.

 

[Alice Adrenochrome]

I have no idea why Sideshow thinks they have to keep cooking up these gimmicky ordering stunts. I don't want Maul so it doesn't really affect me this time, but it still bugs when they come up with this stuff. The PPO process isn't broken, stop trying to fix it.

¡Right on!

 

[RoboDad]

Wouldn't a better system be something like having it based off of total purchases or possibly how long members have been a customer?

That would also be a good system, but it would also have just as many detractors. I've been buying direct from Sideshow for 4+ years, so I am confident I would "win" under such a system, but someone who has "only" been buying from them for a year might not, and might cry foul.