I thought they closed their International warehouse?
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Chat started: 2016-12-07 05:04 PM UTC
(05:04:59 PM) Kamandi: I understand Red Sonja She Devil PF is re-stocked and orders are being filled. I wish to authorize final payment on [ORDER # REDACTED]
(05:06:30 PM) Sideshow Support: Hang tight, we're running a bit slower than normal. Thanks for your patience!
(05:06:45 PM) Kamandi: ok
(05:14:15 PM) *** Elisse joined the chat ***
(05:16:19 PM) Elisse: At this time, we must keep you on your current payment schedule. An email will be sent once the item is in our warehouse and available. We started processing orders but not yet received them
(05:18:24 PM) Kamandi: SS has delayed twice, so I would've already shipped. I have one payment left. I ordered within five minutes of the item becoming available. Last night on Sideshow Freaks there were new people getting orders filled.
(05:19:07 PM) Kamandi: I sense that items are not shipping "first come first serve" but arbitrary fulfilment
(05:20:21 PM) Elisse: Orders are being fulfilled as first come first serve, for full pay orders.
(05:21:19 PM) Elisse: Unfortunately, we will need to keep you on your current flex payment schedule at this time, until the item arrives in our warehouse and we are able to ship the piece to you.
(05:21:53 PM) Elisse: If you would like to use the pay remaining balance feature through your online account, you may do so in order to have the item processed as soon as the item arrives in our warehouse.;
(05:22:08 PM) Elisse: And that way you do not have to wait till your payment schedule
(05:22:36 PM) Kamandi: OK. Any forcast on when that might be?
(05:24:28 PM) Elisse: She might be arriving at the end of the month. We only started shipping orders for international customers first, since it has arrived in our international warehouse first. US orders have not begun to processed
(05:25:30 PM) Kamandi: OK. One last thing: I imagine you have a shipping weight. Can you calculate shipping costs to me?
(05:26:38 PM) Elisse: Shipping should be $32.06, going to your address
(05:26:54 PM) Kamandi: Thank you