Sinostrius
Freaked Out
- Joined
- Jan 26, 2014
- Messages
- 197
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This is what is actually going on at HLJ, I inquired about my order because I ordered 3 of them when it went on sale and haven't heard anything.
Mark Kutsugi (HobbyLink Japan)
Feb 18, 12:07
Hi,
Thanks for writing, and for your order!
Unfortunately, due to a stock miscount, BAN996324 S.H.Figuarts Luke Skywalker VI actually did not have any available stock when you placed your order. Please accept our apologies for the error.
Because we only charge for an item when your order is able to be filled, you have not been charged for this item. We have since stopped accepting new orders for Luke (the stock status has become "Discontinued"), but are keeping your order on file as we seek more stock to fill it. If we are unable to get more stock to fill your order, our order department will e-mail you to let you know and will cancel your order.
In the meantime, if you would prefer to seek it elsewhere, the My Account system (accessible by clicking "My Account" on the top right of pages on Home Page | HobbyLink Japan) will allow you to cancel an item anytime before it enters payment processing.
We're sorry about this situation. Thanks very much for your patience, and for your business with us!
Best Regards,
Mark Kutsugi
HobbyLink Japan
Home Page | HobbyLink Japan
Mark Kutsugi (HobbyLink Japan)
Feb 18, 12:07
Hi,
Thanks for writing, and for your order!
Unfortunately, due to a stock miscount, BAN996324 S.H.Figuarts Luke Skywalker VI actually did not have any available stock when you placed your order. Please accept our apologies for the error.
Because we only charge for an item when your order is able to be filled, you have not been charged for this item. We have since stopped accepting new orders for Luke (the stock status has become "Discontinued"), but are keeping your order on file as we seek more stock to fill it. If we are unable to get more stock to fill your order, our order department will e-mail you to let you know and will cancel your order.
In the meantime, if you would prefer to seek it elsewhere, the My Account system (accessible by clicking "My Account" on the top right of pages on Home Page | HobbyLink Japan) will allow you to cancel an item anytime before it enters payment processing.
We're sorry about this situation. Thanks very much for your patience, and for your business with us!
Best Regards,
Mark Kutsugi
HobbyLink Japan
Home Page | HobbyLink Japan