I use to rave about sideshow collectibles customer service! I paid off a order and took 3weeks to ship out. I use to call pay off a order and response ok from Sideshow we will try get that out today for you. Ok thank you. Now pay off a order and prey they ship it out sadly. Its not like were spending hundreds of dollars every month on orders... oh Wait we do. I dont realy care for how much sideshow has changed for worse over many years. Only rewards or exclusive release's keep me ordering from them. Im sure many other they treat badly simply is no complaints to go to at the company and ****** reps keep being subpar making company worse sadly.