Really crappy news about my UC order just hit my inbox! Really crappy especially since me and Blitz were the ones to alert the chat room about the deal...
That's bad form, personally I feel that any order that made it in by the time the code was gone should be honored. The item is still readily available...a small hiccup but just my two pennies.
Really crappy news about my UC order just hit my inbox! Really crappy especially since me and Blitz were the ones to alert the chat room about the deal...
Thank you for your recent order. During Spooktacular on October 29 we offered a large discount to the first 8 orders that came in for the Undying Carcass Sideshow Exclusive Edition Premium Format Figure. By the time your order was placed, we had already exhausted this discount.
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Due to this your order will be cancelled however I will be able to offer you Free Shipping in addition to the 10% off which is currently offered on our website. If you are interested in this offer, please contact me directly and I can book you an order or you can place your order online and send me your order number so I can apply the Free Shipping to your order.
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I am very sorry for any inconvenience this might have caused you and would like to thank you for your understanding.
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Please feel free to contact me if you have any questions or concerns. Thank you!
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Best regards,
Michael Hollister
Customer Service Representative
Oh yeah I forgot...anybody know when they are supposed to announce the Scavenger hunt winners?
Same thing happened to me with the Gollum figure. I accidentally stumbled across the free code for it, heart beating fast, I put it in my cart and checked out, and PRESTO, the discount was applied indicating to me that I had claimed the prized precious. I wasn't alerted by an email tho', I noticed that my cc was charged full price When I called customer service they said all the gollums had been claimed, but I had the confirmation that my discount was applied. Ughhhhh. I kept the order anyway cuz I really wanted it, but it is sad that this happened to more than one person.
Did anyone else get a shipping soon notice on Santa Yoda. I thought it would take a bit longer than that for him to come out.
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I did not get my shipping notice for Yoda Santa
I wonder if I goofed---when I won the Santa, I went ahead and canceled my preordered Yoda. This should not cause a problem with freebie should it?
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