I called today and got through right away. I spoke with Daniel. I dealt with him in the past on my Thanos complaint and missing print in the Psylocke comiquette. I got the standard line of 5-7 business days to respond, blah blah. I said he must be very busy this week and he laughed and said that the amount of complaints wasn't as bad as what the message boards would indicate. So either he was lying or more of you guys have got to call them and complain. The more people that complain, the louder our voice gets and the more likely Sideshow is to make a decision favorable to us collectors.