StatueToys

[natron]

I just got this email. Maybe they're so bad at keeping records that they'll send me the figures after giving me a refund. Anybody else still waiting for TDK figures may get them after all. Good luck!

Here's the email:
Hello,

I am sorry for the delay in responding to your request. The reason for the delay is that we were contacted by a distributor who will be able to supply us with the Dark Knight Hot Toys items. I'm sure that you are frustrated with the confusion, as are we, but I would like to know if you would be interested in receiving any of the Hot Toys items that we do receive. They will be arriving in the next 2 weeks.

In your response, simply state: "Interested" or "Not Interested"

Thanks!

www.StatueToys.com

 

[Bloodsport]

Im still waiting for my refund.

 

[mildoo]

I got that email too except it said any hot toys figure we get in 2 weeks.

I wasn't interested I just want the money back

 

[devilof76]

Statue Toys is kaput.

https://www.statuetoys.com/

 

[the vampire with soul]

to bad..to sad...Bye-Bye StatueToys

 

[sil80jdm]

Hopefully everybody gets their refunds without a problem now since they shouldn't be too busy with anything else. I'm still waiting for mine and maybe now I'll get it

 

[mildoo]

Statue Toys is kaput.

https://www.statuetoys.com/

Damn, I still haven't gotten my money!

At least they are going out of business

 

[Bloodsport]

Still waiting for my refund

 

[devilof76]

I sent them an email asking for one, and they setn me a response saying they would be happy to. All they needed was my order number, what the figure was, my address, etc. Of course, the order number was in the email subject line, and all the rest of the information can be had from that, so again, we'll see...

 

[sil80jdm]

I sent them an email asking for one, and they setn me a response saying they would be happy to. All they needed was my order number, what the figure was, my address, etc. Of course, the order number was in the email subject line, and all the rest of the information can be had from that, so again, we'll see...

what email address did you use? i cant seem to get a reply from any email address i use..

 

[lingstar1]

If you go to the Statuetoys website you get the following message:

"We regret to inform that StatueToys.com is closing down for business

and will not be taking any new orders. Please note that all previous orders will be honored

and that returns or refunds will still be processed."

I'm into them for $168 for a Variant Sinful Suzi Statue that I ordered - and paid in full for - nearly 2 months ago. I guess I'll just have to contact AMEX and dispute the charge through them.

 

[lingstar1]

Just started a charge dispute with AMEX to get my money refunded from ST. We'll see how that goes...

 

[Mesa]

good riddance.


These guys had no business staying in business

 

[lingstar1]

Unfortunately, I think they'll just pop up again under some other name and render the same horrid service. After they have run off with other people's money, that is...

 

[devilof76]

what email address did you use? i cant seem to get a reply from any email address i use..

[email protected]

And I did get my refund. It didn't take long either.

 

[sil80jdm]

[email protected]

And I did get my refund. It didn't take long either.

email has been sent! hopefully i get my refund =)

 

[lingstar1]

This is the same e-mail address that is the returnee address on the two support requests (read: complaints) I filed on their website over the past month. I got no answer on either of them and the Help Ticket status is still listed as "Open" on both. Not holding my breath here...

Lesson learned: if they don't take Paypal don't do business with them. At least Paypal is pretty good about pursuing disputes.

 

[natron]

You can also try [email protected], [email protected], and [email protected]. I don't know if you'll get a reply, but the addresses work.

For those of you still having trouble, you can file a complaint with the Texas Attorney General and with the Better Business Bureau, but with ST going out of business, I don't know how successful these will be.

 

[mildoo]

No refund yet

Never gonna do buisness with companys that aren't well known again

 

[Blu-dock Saint]

No refund yet

Never gonna do buisness with companys that aren't well known again

I'm on day 54 waiting on my refund mate........Amazon claims they will get me my money back but even that is taking so long, I certainly learned my lesson as well mate